Ashgables House

Ashgables House is a residential care home in Chippenham, Wiltshire (SN15 1NG). It holds a CQC rating of Requires Improvement.

About Ashgables House

Ashgables House in Chippenham is a residential care home supporting older people and younger adults, including adults with learning disabilities, autistic adults, people with mental health needs and people with physical disabilities. Respite stays are part of what we do. Supporting that range well means building round individuals rather than running everyone the same way. We spend time with a person, and whoever they want involved, learning how they like their days to go, what they manage themselves and where help is actually wanted, and that is what we work to afterwards. Help with personal care, mobility, medication and health appointments is recorded in detail so it happens consistently whoever is on shift. We should be open about where we stand. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We did not dispute what was found. Since then we have strengthened staffing and supervision, tightened our systems for medicines and record keeping, and increased how closely senior staff check the care actually being given rather than the care described on paper. The work continues and we are not going to claim otherwise. We would far rather raise this ourselves and answer questions honestly than leave a family to find it out later. Anybody considering the home is welcome to visit, see how things are now, and ask us anything at all, including the questions people are often too polite to put first.

Care provided at Ashgables House

Read the full inspection report on the CQC website.

Common questions about Ashgables House

Where is Ashgables House located?

Ashgables House is a residential care home in Chippenham, Wiltshire, SN15 1NG. You can view its exact location and get directions from the map on this page.

What type of care does Ashgables House provide?

Ashgables House is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Ashgables House's CQC rating?

Ashgables House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 23 June 2022. You can read the full CQC report from the link on this page.

Does Ashgables House offer respite or short-term care?

Yes. Ashgables House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Ashgables House

Can Mum or Dad stay here if their dementia gets worse?

No. Ashgables House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Ashgables House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Ashgables House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Ashgables House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Ashgables House has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Ashgables House. Actual fees depend on the room, the level of care and how it is funded.

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