Twin Oaks

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About Us

Twin Oaks is a residential care home in Windermere, looking after older people who need support with daily life but not nursing care. We offer both permanent places and respite stays.

Living somewhere like this should not mean giving up the shape of your own day. People here get up and go to bed when it suits them, keep their own habits, bring their own furniture and pictures, and carry on with the things they have always enjoyed as far as health allows. Our job is to make that possible, quietly, and to be there when more help is needed.

Being in Windermere is part of what we offer. The setting matters to people, and we make the most of it, whether that means a walk out, a drive, or simply sitting somewhere with a decent view and a cup of tea. Small outings are easy to let slide when a home gets busy, so we keep them firmly on the agenda.

Our respite stays suit people recovering after a spell in hospital, and families who need a break and want to know their relative is somewhere they will be properly looked after.

Our most recent overall rating from the Care Quality Commission is Good.

You are very welcome to come and look round, meet the people who live here, and ask whatever you want to ask.

Common questions about Twin Oaks

Where is Twin Oaks located?

Twin Oaks is a residential care home in Windermere, Westmorland and Furness, LA23 2DL. You can view its exact location and get directions from the map on this page.

What type of care does Twin Oaks provide?

Twin Oaks is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Twin Oaks's CQC rating?

Twin Oaks is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 July 2023. You can read the full CQC report from the link on this page.

Does Twin Oaks offer respite or short-term care?

Yes. Twin Oaks offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Twin Oaks

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Twin Oaks

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Twin Oaks is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Twin Oaks is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Twin Oaks offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Twin Oaks is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 July 2023
  • Report published: 21 July 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Twin Oaks has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Twin Oaks. Actual fees depend on the room, the level of care and how it is funded.

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