Buttermere House

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About Us

Buttermere House in Horsham is a residential care home supporting older people and younger adults, including adults with learning disabilities, autistic adults and people with physical disabilities. We also offer respite stays.

Supporting that range well means resisting the urge to run everyone the same way. A younger adult with a learning disability and an older person who finds moving about difficult want quite different things from a day, and our job is to find out what each of them wants and build round it rather than offering one routine and hoping it suits.

Help with personal care, mobility, medication and health appointments is given as the person has asked and recorded carefully, so that it happens the same way whoever is on duty. We give real thought to rooms and equipment, since independence often depends on whether something is within reach and whether help arrives at the moment it is wanted.

Where somebody communicates differently we take the time to learn how and we write it down, so a new colleague is not starting from nothing and the person is not having to begin again. Families, advocates and other professionals are involved as much as the person wants.

We encourage people to keep a life beyond the house. Our most recent inspection by the Care Quality Commission rated the home good overall.

Common questions about Buttermere House

Where is Buttermere House located?

Buttermere House is a residential care home in Horsham, West Sussex, RH12 3PQ. You can view its exact location and get directions from the map on this page.

What type of care does Buttermere House provide?

Buttermere House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Buttermere House's CQC rating?

Buttermere House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 April 2023. You can read the full CQC report from the link on this page.

Does Buttermere House offer respite or short-term care?

Yes. Buttermere House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Buttermere House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Buttermere House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Buttermere House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Buttermere House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Buttermere House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Buttermere House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 April 2023
  • Report published: 14 April 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

Buttermere House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Buttermere House. Actual fees depend on the room, the level of care and how it is funded.

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