The Old Malthouse Care Home
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Physical Disability
- Visual / Hearing Impairment
- Respite Care
- CQC: Good
- Care Home
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About Us
We are The Old Malthouse, a residential care home in Chichester. We care for older people, including many living with dementia, people with a physical disability, and people with a visual or hearing impairment.
We have tried to keep the feel of a house rather than an institution. People bring their own furniture and pictures, come down when they wake rather than when a rota says so, and spend their days as they please. Some like the sitting room and the conversation that goes with it, others prefer their own room with the radio on, and neither choice needs explaining.
Dementia care takes patience and it takes knowing the person. We spend time learning about the work somebody did, the family they raised and the routines that settle them. We do not argue about what year it is. We meet people where they are and find something good to do together.
Where somebody has a visual or hearing impairment, we make sure every member of staff knows how that person prefers to be approached and spoken with. Small things, done consistently, make an enormous difference.
We keep families informed and would rather ring early about a small worry. Visitors are welcome whenever suits them.
Respite stays are available as well as permanent places. Our most recent CQC overall rating is good. Please get in touch to arrange a visit.
Common questions about The Old Malthouse Care Home
Where is The Old Malthouse Care Home located?
The Old Malthouse Care Home is a residential care home in Chichester, West Sussex, PO20 0RB. You can view its exact location and get directions from the map on this page.
What type of care does The Old Malthouse Care Home provide?
The Old Malthouse Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is The Old Malthouse Care Home's CQC rating?
The Old Malthouse Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 July 2021. You can read the full CQC report from the link on this page.
Does The Old Malthouse Care Home provide dementia care?
Yes. The Old Malthouse Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Old Malthouse Care Home offer respite or short-term care?
Yes. The Old Malthouse Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact The Old Malthouse Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about The Old Malthouse Care Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Old Malthouse Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
No. The Old Malthouse Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. The Old Malthouse Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. The Old Malthouse Care Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 14 July 2021
- Report published: 14 July 2021
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How The Old Malthouse Care Home compares in Chichester
Measured against the 43 care homes for older people registered in Chichester. The dark dot is this home.
- Size
- 34 places. Smaller than 22 of the 43 homes. The local average is 41 places.
- CQC rating
- Good. 33 of the 43 homes (77%) are rated Good or Outstanding. Across West Sussex the figure is 78%.
- Latest report
- 14 July 2021. 24 of the 43 homes have published a newer inspection report since.
- Registered
- September 2025. One of the newer homes in the area. Only 1 of the 43 has registered more recently.
- Care offered
- Dementia care. Of the 43 homes, 31 offer dementia care.
- Food hygiene
- 3 out of 5. The same rating as 1 of the 40 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Chichester.
The local picture: Chichester
What the numbers say about care for older people in Chichester, in West Sussex.
What care costs in West Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,033 | £1,343 to £1,804 (Middle half of prices from 14 West Sussex homes. Median £1,579.) |
| Nursing care | £1,125 | £1,617 to £2,080 (South East figure, because too few West Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few West Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few West Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 19,900. Rising to 23,600 by 2035, up 19%
- People aged 85 and over: 5,600. Rising to 8,400 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 27%
- Dementia diagnosis rate: 62%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Care home beds per 1,000 people aged 75+: 81. West Sussex average is 83.
- Care homes, last 12 months: 0 opened, 0 closed. 2 changed owner, covering 111 beds.
- Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
- Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Old Malthouse Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 22 September 2025, so 1 year.
- Food hygiene rating
- 3 out of 5. Generally satisfactory. Last inspected by the local council on 4 November 2025.
- Run by
- Follett Homes Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Old Malthouse Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- St Richard's Hospital, Chichester, 7.6 miles away
It is about 7.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Selsey Medical Practice, 0.1 miles away
- Witterings Medical Centre, 4.4 miles away
- Grove House Surgery, 4.5 miles away
Nearest dentists
- Selsey Dental Practice, 0.2 miles away (NHS.uk details)
- Pagham Harbour Dental Practice, 3.3 miles away (NHS.uk details)
- West Meads Dental Surgery, 5.3 miles away (NHS.uk details)
Nearest pharmacies
- Selsey Community Pharmacy, 0.2 miles away
- Boots, 0.2 miles away
- Jordans Pharmacy, 3.3 miles away
Nearest railway stations
- Bognor Regis Station, 6.1 miles away
- Chichester Station, 6.7 miles away
- Fishbourne Station, 7.3 miles away
Around The Old Malthouse Care Home
- H: The Old Malthouse Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
The Old Malthouse Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from The Old Malthouse Care Home. Actual fees depend on the room, the level of care and how it is funded.
Contact The Old Malthouse Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
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