Heathfield Care Home

About Us

We at Heathfield Care Home are proud to offer a warm and welcoming residential care setting in the heart of Chichester, West Sussex. Our home provides personalised residential care for older people, including those living with dementia, in a peaceful environment where comfort, dignity and wellbeing are at the centre of everything we do.

Nestled within the historic cathedral city of Chichester, our home benefits from the gentle pace and friendly community spirit that this corner of the South East is so well known for. The surrounding area offers a tranquil backdrop for residents, whilst still being conveniently located for family and friends travelling from across West Sussex and the wider PO postcode region. We have created a homely atmosphere where residents can feel truly at ease, with communal spaces designed for relaxation, socialising and enjoying quiet moments alike.

Our team supports a diverse range of needs, and we take pride in tailoring our approach to each individual who joins our community. Alongside residential care for older people, we provide specialist dementia care, delivered with patience, understanding and a deep respect for each person's life story. We also support residents living with mental health conditions, physical disabilities, and visual or hearing impairments, ensuring that every aspect of daily life is adapted thoughtfully to promote independence, confidence and a genuine sense of belonging.

For families seeking short term support, our respite care offers a valuable opportunity for loved ones to enjoy a change of scene in safe and caring surroundings, whilst regular carers take a well earned break. Whether the stay is a few days, a few weeks or longer, we welcome each resident with the same warmth and attentiveness that defines our approach.

What truly sets our home apart is our commitment to person centred care. We take the time to understand each resident as an individual, learning about their preferences, routines, hobbies and the things that bring them joy. From mealtimes that respect personal tastes to activities that reflect lifelong interests, every detail is shaped around the people we look after. Families are warmly encouraged to remain closely involved, and we view open communication and trust as the foundation of every relationship we build.

We are pleased to share that the Care Quality Commission has rated our home Good overall, with a Good rating across each of the five key areas of Safe, Effective, Caring, Responsive and Well led at our most recent inspection in May 2019. For families, this independent recognition offers reassurance that the care provided here meets the high standards expected of a trusted residential home. It reflects the dedication of our team and our ongoing commitment to maintaining a safe, caring and well managed environment where residents can thrive.

Choosing a care home is one of the most important decisions a family can make, and we understand the thought, emotion and care that goes into finding the right place for a loved one. We would be delighted to welcome you to Heathfield Care Home to see our community for yourself, meet our team and learn more about how we can support your family. Please do get in touch to arrange a visit or a friendly conversation, and let us help you take the next step with confidence and peace of mind.

Common questions about Heathfield Care Home

Where is Heathfield Care Home located?

Heathfield Care Home is a residential care home in Chichester, West Sussex, PO20 8QA. You can view its exact location and get directions from the map on this page.

What type of care does Heathfield Care Home provide?

Heathfield Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Heathfield Care Home's CQC rating?

Heathfield Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 May 2019. You can read the full CQC report from the link on this page.

Does Heathfield Care Home provide dementia care?

Yes. Heathfield Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Heathfield Care Home offer respite or short-term care?

Yes. Heathfield Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Heathfield Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
• Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Heathfield Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Heathfield Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Heathfield Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Heathfield Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Heathfield Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 16 May 2019
• Report published: 16 May 2019

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Heathfield Care Home. Report published 16 May 2019.

• 24 April 2019
• 23 places, 22 people were using the service at the time

Safe

People and their relatives felt the home provided a safe environment. Staff knew how to keep people safe, and risks were identified, assessed and managed safely. There were enough staff on duty, medicines were managed safely and the home was clean. Learning took place when things went wrong, for example barriers were fitted on the main staircase to prevent falls.

Effective

Staff had the skills, knowledge and experience to support people, had completed a range of training and had regular supervisions and appraisals. People had access to a range of healthcare professionals and services. People were happy with the food, and they could bring in their own furniture and decorate their rooms.

Caring

Inspectors found staff were kind, patient and warm. They gave reassurance if people became anxious or distressed. People were encouraged to be involved in all aspects of their care and were treated with dignity and respect.

Responsive

Care plans were personalised and reflected people's preferences. Activities were planned around people's interests and hobbies, and there were outings into the community and visits from external entertainers. Inspectors found that people's diverse needs were met.

Well-led

Staff felt supported in their roles and were complimentary about the management of the home. A range of audits were effective in identifying actions needed to drive improvement. People and relatives were asked for feedback through questionnaires, and all results were positive. Residents' meetings took place and suggestions were acted on.

What people told the inspectors

People and their relatives felt the home provided a safe environment. People were happy with the food on offer, and said they particularly liked roast dinners.

Staff dance for her and sing for her and it makes her smile (A relative of a person living at the home)

Since the last inspection

Rated Good in May 2019, up from Requires improvement.

Effective moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Safe is still Good; Caring is still Good; Responsive is still Good.

• 9 April 2021: Inspection looking at part of the service
• 16 May 2019: Routine inspection, rated Good. This inspection gave the current rating.
• 17 April 2018: Routine inspection, rated Requires improvement
• 17 June 2015: Routine inspection, rated Good

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Heathfield Care Home compares in Chichester

Measured against the 43 care homes for older people registered in Chichester. The dark dot is this home.

Size

23 places. Smaller than 32 of the 43 homes. The local average is 41 places.

CQC rating

Good. 33 of the 43 homes (77%) are rated Good or Outstanding. Across West Sussex the figure is 78%.

Latest report

16 May 2019. 29 of the 43 homes have published a newer inspection report since.

Registered

September 2013. 20 of the 43 homes registered more recently.

Care offered

Dementia care. Of the 43 homes, 31 offer dementia care.

Food hygiene

5 out of 5. The top rating, shared by 39 of the 40 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Chichester.

The local picture: Chichester

What the numbers say about care for older people in Chichester, in West Sussex.

What care costs in West Sussex, per week

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

• People aged 75 and over: 19,900. Rising to 23,600 by 2035, up 19%
• People aged 85 and over: 5,600. Rising to 8,400 by 2035, up 49%
• Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 27%
• Dementia diagnosis rate: 62%. The NHS ambition is 67%. West Sussex as a whole is 64%.
• Care home beds per 1,000 people aged 75+: 81. West Sussex average is 83.
• Care homes, last 12 months: 0 opened, 0 closed. 2 changed owner, covering 111 beds.
• Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
• Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Heathfield Care Home

Facts from public registers, and what is close by.

Registered with CQC

3 September 2013, so 13 years.

Food hygiene rating

5 out of 5. Very good. Last inspected by the local council on 1 October 2025.

Run by

AMJ Care Ltd, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Heathfield Care Home

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

• St Richard's Hospital, Chichester, 5.6 miles away

It is about 5.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

• Witterings Medical Centre, 1.3 miles away
• Southbourne Surgery, 4.5 miles away
• Selsey Medical Practice, 4.7 miles away

Nearest dentists

• Thorney Island Dental Centre, 3.7 miles away (NHS.uk details)
• Chichester Dental Surgery, 4.2 miles away (NHS.uk details)
• Ground Floor Unit 1, 4.4 miles away (NHS.uk details)

Nearest pharmacies

• Witterings Pharmacy, 1.3 miles away
• Boots, 1.3 miles away
• Pharmacy Link, 1.4 miles away

Nearest railway stations

• Bosham Station, 3.9 miles away
• Fishbourne Station, 4.1 miles away
• Nutbourne Station, 4.3 miles away

Around Heathfield Care Home

• H: Heathfield Care Home
• A: 24 hour A&E
• G: GP practice
• D: Dentist
• P: Pharmacy
• S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Contact Heathfield Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Is this your care home?

Claim this profile to unlock full details, add photos, respond to enquiries, and more.

Claim This Profile

More care homes in Chichester

Other care homes nearby, highest CQC-rated first.

• Nyton House Chichester CQC: Outstanding
• Abelands Chichester CQC: Good
• Aldingbourne Cottage Chichester CQC: Good
• Alexander House Chichester CQC: Good
• Auburn Lodge Residential Home Chichester CQC: Good
• Augusta Court Chichester CQC: Good

Browse more care homes

All care homes in Chichester All care homes in West Sussex