Dungate Manor

Dungate Manor is a residential care home in Reigate, Surrey (RH2 8QT). It holds a CQC rating of Good.

About Dungate Manor

Dungate Manor is a residential care home in Reigate, Surrey. We are home to older people and to younger adults who need support with daily living, including people living with dementia, people living with mental health conditions, people with physical disabilities and people with a visual or hearing impairment. The care we give is residential rather than nursing. Staff are here day and night to help with personal care, dressing, medication and meals and to keep the household running, while local doctors and district nurses look after clinical needs. For most people that combination works well and leaves their independence largely intact. Dementia care rests on consistency and on knowing the person. A day that runs in a familiar order, the same faces and surroundings that are easy to make sense of will settle somebody more reliably than any activity programme. We take time to learn about a person's working life, family and habits, because that is what helps us understand them when words become difficult. Sight and hearing loss are taken seriously rather than worked around, since somebody who cannot follow what is happening will withdraw. Respite and short stays are available, for planned breaks and for recovery. Our most recent overall rating from the Care Quality Commission is good. You are welcome to come and look round Dungate Manor.

Care provided at Dungate Manor

Read the full inspection report on the CQC website.

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Common questions about Dungate Manor

Where is Dungate Manor located?

Dungate Manor is a residential care home in Reigate, Surrey, RH2 8QT. You can view its exact location and get directions from the map on this page.

What type of care does Dungate Manor provide?

Dungate Manor is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Dungate Manor's CQC rating?

Dungate Manor is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 December 2017. You can read the full CQC report from the link on this page.

Does Dungate Manor provide dementia care?

Yes. Dungate Manor supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Dungate Manor offer respite or short-term care?

Yes. Dungate Manor offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Dungate Manor

Can Mum or Dad stay here if their dementia gets worse?

Yes. Dungate Manor is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Dungate Manor is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Dungate Manor offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Dungate Manor supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Dungate Manor has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Dungate Manor. Actual fees depend on the room, the level of care and how it is funded.

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