Hillside Care Home

Hillside Care Home is a residential care home in Caterham, Surrey (CR3 5QR). It holds a CQC rating of Good.

About Hillside Care Home

Hillside Care Home in Caterham is a residential home supporting adults with a learning disability and autistic adults. We are a household rather than an institution, and the people living here have a real say in how their own home is run. Support is planned around the individual. Some of the people here need help with most parts of the day; others need very little practical help but rely on us for routine, encouragement and staff who understand how they communicate and what they find overwhelming. We take our time at the start, and we ask the people who know somebody best rather than relying on a file. Everyday life covers the ordinary things: cooking, shopping, laundry, keeping your own room how you like it, deciding what to do at the weekend and getting out into the town and the countryside nearby. We support people to do as much for themselves as they can and want to, which sometimes means standing back and letting a task take longer than it would if we simply did it. Our staff are trained for the individuals they support, including communication and positive ways of responding when somebody is distressed, and we keep the team consistent because trust builds over months. Respite stays are available and give family carers a proper break while the person has a genuine stay with us. Please contact us if you would like to look round.

Care provided at Hillside Care Home

Read the full inspection report on the CQC website.

How Hillside Care Home compares in Tandridge

Measured against the 36 care homes registered in Tandridge. The dark dot is this home.

Size
2 places. Smaller than 35 of the 36 homes. The local average is 32 places.
CQC rating
Good. 25 of the 36 homes (69%) are rated Good or Outstanding. Across Surrey the figure is 72%.
Latest report
14 April 2026. 6 of the 36 homes have published a newer inspection report since.
Registered
February 2011. 12 of the 36 homes registered more recently.
Food hygiene
5 out of 5. The top rating, shared by 20 of the 24 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Tandridge.

The local picture: Tandridge

What the numbers say about care for older people in Tandridge, in Surrey.

What care costs in Surrey, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£952£1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.)
Nursing care£988£1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.)
Residential dementia careNot published separately£1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
  • People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
  • Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
  • Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
  • Care home beds per 1,000 people aged 75+: 91. Surrey average is 90.
  • Care homes, last 12 months: 0 opened, 1 closed. 2 changed owner, covering 122 beds.
  • Care home beds filled across Surrey: 88%. The 12 month average is 87%.
  • Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Hillside Care Home

Facts from public registers, and what is close by.

Registered with CQC
15 February 2011, so 15 years.
Food hygiene rating
5 out of 5. Very good. Last inspected by the local council on 19 November 2024.
Run by
Roshan Panchoo, which runs 3 adult social care services in England. All 3 that have a rating are rated Good or Outstanding.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Hillside Care Home

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • East Surrey Hospital, Redhill, 5.8 miles away

It is about 5.8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Whyteleafe South Station, 1.3 miles away
  • Caterham Station, 1.3 miles away
  • Whyteleafe Station, 1.5 miles away

Around Hillside Care Home

1 mile3 milesH24 hour A&E: East Surrey Hospital, Redhill, 5.8 miles awayAGP practice: Old Coulsdon Medical Practice, 1.1 miles awayGGP practice: Caterham Valley Medical Practice, 1.4 miles awayGGP practice: Warlingham Green Med Prac, 2.4 miles awayGDentist: Townend Dental Practice, 0.7 miles awayDDentist: Caterham Dental Surgery, 0.8 miles awayDDentist: Taunton Lane Dental Practice, 0.8 miles awayDPharmacy: Caterham Pharmacy, 0.2 miles awayPPharmacy: Old Coulsdon Pharmacy, 0.7 miles awayPPharmacy: Chemitex Ltd, 0.8 miles awayPRailway station: Whyteleafe South Station, 1.3 miles awaySRailway station: Caterham Station, 1.3 miles awaySRailway station: Whyteleafe Station, 1.5 miles awaySA&E 5.8 mi
  • H: Hillside Care Home
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Local care news in Surrey

More local care news for Surrey

Common questions about Hillside Care Home

Where is Hillside Care Home located?

Hillside Care Home is a residential care home in Caterham, Surrey, CR3 5QR. You can view its exact location and get directions from the map on this page.

What type of care does Hillside Care Home provide?

Hillside Care Home is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Hillside Care Home's CQC rating?

Hillside Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 April 2026. You can read the full CQC report from the link on this page.

Does Hillside Care Home offer respite or short-term care?

Yes. Hillside Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Hillside Care Home

Can Mum or Dad stay here if their dementia gets worse?

No. Hillside Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Hillside Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Hillside Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Hillside Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Hillside Care Home. Actual fees depend on the room, the level of care and how it is funded.

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