Greenacres
Greenacres is a residential care home in Banstead, Surrey (SM7 2BQ). It holds a CQC rating of Good.
About Greenacres
Greenacres is a residential care home in Banstead for older people, including those living with dementia. We are not a nursing home, so what we do well is personal care, a settled daily rhythm and knowing everybody who lives here as a person rather than a set of needs. We help with washing and dressing, medication, meals and anything else that has become difficult, at the pace of the person rather than the pace of a rota. Residents decide when they get up and go to bed, where they sit, what they eat and whether they want company or a quiet afternoon on their own. For residents living with dementia we keep the surroundings familiar and the staff consistent, explain what is happening as we go and try to work out what is behind a change in mood instead of treating it as a symptom. Families usually know a person better than any assessment, and what they tell us shapes how we work. Mealtimes matter here. Food is cooked on the premises, we ask people what they actually fancy and nobody is hurried along. Respite stays are available, whether to give a family carer a break, to help somebody build strength back up after illness or to let a person see what living here is like before a longer decision. You are welcome to visit and ask us anything.
Care provided at Greenacres
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 19 December 2019
Read the full inspection report on the CQC website.
How Greenacres compares in Reigate and Banstead
Measured against the 57 care homes for older people registered in Reigate and Banstead. The dark dot is this home.
- Size
- 63 places. Larger than 43 of the 57 homes. The local average is 41 places.
- CQC rating
- Good. 42 of the 57 homes (74%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 19 September 2024. 15 of the 57 homes have published a newer inspection report since.
- Registered
- November 2010. One of the longer established homes. 48 of the 57 registered more recently.
- Care offered
- Dementia care. Of the 57 homes, 33 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 27 of the 37 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about care for older people in Reigate and Banstead, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 115. Surrey average is 90.
- Care homes, last 12 months: 2 opened, 3 closed. 1 changed owner, covering 53 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 1.7 miles: 32 The Avenue Cheam. Application for a 15 bed care home. Submitted 17 June 2025. Decision pending.
- 3 miles: 8 Hollymoor Lane Epsom Surrey. Application for a 5 bed care home through a change of use. Submitted 15 August 2025. Approved 20 October 2025.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Greenacres
Facts from public registers, and what is close by.
- Registered with CQC
- 25 November 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 28 January 2026.
- Run by
- Anchor Hanover Group, which runs 131 adult social care services in England. 110 of the 129 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Greenacres
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Epsom Hospital, Epsom, 2.8 miles away
It is about 2.8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Nork Clinic, 0.5 miles away
- Longcroft Clinic, 0.7 miles away
- Tattenham Health Centre, 1.6 miles away
Nearest dentists
- Ground Floor, 0.3 miles away (NHS.uk details)
- Zen Dental, 0.3 miles away (NHS.uk details)
- Banstead Dental Care, 0.5 miles away (NHS.uk details)
Nearest pharmacies
- Pearl Chemist, 0.2 miles away
- Boots, 0.3 miles away
- Victoria Chemist, 0.3 miles away
Nearest railway stations
- Banstead Station, 0.5 miles away
- Epsom Downs Station, 1.4 miles away
- Belmont Station, 1.5 miles away
Around Greenacres
- H: Greenacres
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Greenacres
Where is Greenacres located?
Greenacres is a residential care home in Banstead, Surrey, SM7 2BQ. You can view its exact location and get directions from the map on this page.
What type of care does Greenacres provide?
Greenacres is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Greenacres's CQC rating?
Greenacres is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 December 2019. You can read the full CQC report from the link on this page.
Does Greenacres provide dementia care?
Yes. Greenacres supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Greenacres offer respite or short-term care?
Yes. Greenacres offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Greenacres
Can Mum or Dad stay here if their dementia gets worse?
Yes. Greenacres is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Greenacres is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Greenacres offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Greenacres is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Greenacres has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Greenacres. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Banstead
- Green Acres — CQC Good
- Kenilworth Care Home — CQC Good
- Ranmore House — CQC Good
- Ridgemount — CQC Requires Improvement
Browse all care homes in Banstead.