Valley View and Penshaw House

Is this your care home?

Claim this profile to update details, add photos, and respond to enquiries.

Claim This Profile

About Us

Valley View and Penshaw House provide residential care in Houghton le Spring for older people and younger adults, including people living with dementia and people with physical disabilities. We also take planned respite stays.

Our aim is that people carry on being themselves here, with the help they need arranged quietly around them. Residents choose when to get up, what to wear, where to sit and who to spend time with, and our staff know those preferences well enough not to have to ask twice. Practically we help with personal care, medicines, meals and all the business of running the place.

For residents living with dementia, familiarity does most of the work. The same faces, a recognisable day, and time to do things at the pace somebody can manage. We work with what a person can still do rather than treating a diagnosis as the whole story. Where somebody has a physical disability, we agree together how they want to be helped, which is usually rather different from how a manual would describe it.

Respite stays give family carers a genuine break and let people try us without any longer commitment.

Our most recent overall rating from the Care Quality Commission is good. What matters more day to day is what residents and relatives tell us, so we ask them regularly.

Common questions about Valley View and Penshaw House

Where is Valley View and Penshaw House located?

Valley View and Penshaw House is a residential care home in Houghton le Spring, Sunderland, DH4 7ER. You can view its exact location and get directions from the map on this page.

What type of care does Valley View and Penshaw House provide?

Valley View and Penshaw House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Valley View and Penshaw House's CQC rating?

Valley View and Penshaw House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 May 2020. You can read the full CQC report from the link on this page.

Does Valley View and Penshaw House provide dementia care?

Yes. Valley View and Penshaw House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Valley View and Penshaw House offer respite or short-term care?

Yes. Valley View and Penshaw House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Valley View and Penshaw House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Valley View and Penshaw House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Valley View and Penshaw House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Valley View and Penshaw House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Valley View and Penshaw House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Valley View and Penshaw House supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 6 May 2020
  • Report published: 6 May 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North East

Valley View and Penshaw House has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Valley View and Penshaw House. Actual fees depend on the room, the level of care and how it is funded.

Is this your care home?

Claim this profile to unlock full details, add photos, respond to enquiries, and more.

Claim This Profile

More care homes in Houghton le Spring

Other care homes nearby, highest CQC-rated first.

Browse more care homes

All care homes in Houghton le Spring All care homes in Sunderland