The Grange Residential Home

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About Us

Here at The Grange Residential Home in Bury St Edmunds, Suffolk, we provide a warm and homely environment for the people who live with us. Our team supports older adults, younger adults, and individuals with learning disabilities or autism, and we also offer respite care for those who need a short break or a period of additional support.

We know that choosing a care home is one of the most significant decisions a person or family will ever make, and we do not take that lightly. Our aim is straightforward: to make sure each person who lives here feels safe, respected, and genuinely at home. We take time to get to know people properly, understanding their routines, preferences, and what matters most to them day to day.

We want to be honest with you. Our most recent CQC inspection resulted in a "requires improvement" rating, and we have taken that seriously. We have been working hard to address the areas identified and to strengthen the way we work across the home. We believe in being open about where we are and transparent about the steps we are taking to improve. The people in our care deserve nothing less, and neither do their families.

Respite care is something we approach with particular care, recognising that for many people it is their first experience of residential support. We try to make that transition as gentle and reassuring as possible.

Our team in Bury St Edmunds is made up of people who show up each day genuinely committed to doing right by the individuals in our care. We continue to learn, to listen, and to improve. If you would like to find out more about life at The Grange or to arrange a visit, we would be very happy to hear from you.

Common questions about The Grange Residential Home

Where is The Grange Residential Home located?

The Grange Residential Home is a residential care home in Bury St Edmunds, Suffolk, IP33 2JT. You can view its exact location and get directions from the map on this page.

What type of care does The Grange Residential Home provide?

The Grange Residential Home is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Grange Residential Home's CQC rating?

The Grange Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 26 March 2019. You can read the full CQC report from the link on this page.

Does The Grange Residential Home offer respite or short-term care?

Yes. The Grange Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Grange Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

More about the care at The Grange Residential Home

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Choice is the thing to listen for on a visit: who decides when somebody gets up, bathes, or eats, and whether anybody asks. The underlying work is help with washing and dressing, medication given accurately, meals, and company through the afternoon. The Grange Residential Home in Bury St Edmunds is registered for older person care, with weekly fees in the East commonly between £1000 and £1350 while Suffolk pays about £750 to £900 for placements it funds. A top up frequently covers the gap, so ask early who would be expected to pay it. Ask how many staff are awake overnight and how quickly a call bell is answered.

Learning Disability / Autism

A home taking both older people and adults with learning disabilities has two rather different jobs to do well, and it is fair to ask how it manages both. Support should build on what somebody can already do, keep routines predictable, and respect sensory needs. The Grange Residential Home is registered for learning disability and autism support, so ask who commissions the placement and how often it is reviewed.

Younger Adults

Ask what a younger resident's Tuesday actually looks like, since that tells you more than any list of facilities. The Grange Residential Home is registered for younger adults, so ask how many live there, what they do with their time, and how much choice they have. Internet access and help getting out locally are reasonable questions.

Respite Care

Book a short stay early, and read the latest inspection report before you do. Most homes want a minimum of one or two weeks, and holiday periods fill months ahead, so flexibility on dates helps. Send labelled clothing and medication in its original packaging, and use a stay at The Grange Residential Home to judge whether a longer arrangement would suit.

Residential Care

Nothing clinical happens in a residential home beyond what visiting GPs and district nurses bring with them; the service itself is meals, laundry, help with personal care and some activity. The Care Quality Commission rated The Grange Residential Home requires improvement at its inspection in March 2019, the second lowest of the four ratings. That report is also several years old, which makes two questions worth asking: what the findings were, and what has been done since. It is reasonable to ask who manages the home now, whether the council is still placing people, and when a further inspection is expected. Ask as well what the weekly fee covers and which extras are charged on top.

Questions families ask about The Grange Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Grange Residential Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Grange Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Grange Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Grange Residential Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 March 2019
  • Report published: 26 March 2019

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

The Grange Residential Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Grange Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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