Real Life Options - 18 Bisley Drive

Logo of Real Life Options - 18 Bisley Drive, a care home in South Shields, South Tyneside, offering older person care, dementia care, mental health care and learning disability and autism support.

Is this your care home?

Claim this profile to update details, add photos, and respond to enquiries.

Claim This Profile

About Us

We at Real Life Options 18 Bisley Drive are proud to offer a welcoming residential care home in the heart of South Shields, where personalised support meets genuine community spirit. Nestled within a quiet residential setting in South Tyneside, our home provides a calm and homely base for adults who benefit from compassionate, around the clock care.

Our location in a peaceful neighbourhood of South Shields allows residents to enjoy the comforts of a true home environment, with the familiarity of suburban surroundings and easy access to the wider local community. The setting has been thoughtfully chosen to offer privacy and tranquillity, whilst remaining close to the amenities and connections that help residents feel part of everyday life in the North East.

We specialise in supporting a diverse range of needs, including older person care, residential care, and dementia care, alongside dedicated support for adults with learning disabilities and autism, mental health needs, physical disabilities, and visual or hearing impairments. We also welcome younger adults whose circumstances mean they benefit from specialist residential support. In practice, this breadth of expertise means our team understands that no two residents are the same. We take time to listen, to learn each person's story, and to shape daily routines, activities, and care plans around individual preferences, abilities, and aspirations. For families, this translates into reassurance that a loved one is being seen as a whole person, not simply as a set of needs, and that meaningful relationships, dignity, and choice sit at the very heart of life here.

The Care Quality Commission has rated our home as Good overall, following its most recent inspection in June 2023. We are particularly proud that our Well led domain was rated Outstanding, reflecting the strength of leadership, the positive culture nurtured within the home, and the commitment of our team to continuous improvement. Alongside this, our ratings of Good for Safe, Effective, Caring, and Responsive offer families an independent assurance that the support provided meets the standards expected by the regulator across every aspect of daily care.

Choosing the right care home is one of the most important decisions a family can make, and we understand the care, thought, and emotion involved. If you are exploring options for yourself or a loved one in South Shields or the wider South Tyneside area, we would be delighted to hear from you, answer your questions, and help you discover whether Real Life Options 18 Bisley Drive could be the right place to call home.

Common questions about Real Life Options - 18 Bisley Drive

Where is Real Life Options - 18 Bisley Drive located?

Real Life Options - 18 Bisley Drive is a residential care home in South Shields, South Tyneside, NE34 0PY. You can view its exact location and get directions from the map on this page.

What type of care does Real Life Options - 18 Bisley Drive provide?

Real Life Options - 18 Bisley Drive is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Real Life Options - 18 Bisley Drive's CQC rating?

Real Life Options - 18 Bisley Drive is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 June 2023. You can read the full CQC report from the link on this page.

Does Real Life Options - 18 Bisley Drive provide dementia care?

Yes. Real Life Options - 18 Bisley Drive supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Real Life Options - 18 Bisley Drive offer respite or short-term care?

Yes. Real Life Options - 18 Bisley Drive offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Real Life Options - 18 Bisley Drive

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Real Life Options - 18 Bisley Drive

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Real Life Options - 18 Bisley Drive is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Real Life Options - 18 Bisley Drive is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Real Life Options - 18 Bisley Drive offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Real Life Options - 18 Bisley Drive supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 June 2023
  • Report published: 22 June 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North East

Real Life Options - 18 Bisley Drive has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Real Life Options - 18 Bisley Drive. Actual fees depend on the room, the level of care and how it is funded.

Is this your care home?

Claim this profile to unlock full details, add photos, respond to enquiries, and more.

Claim This Profile

More care homes in South Shields

Other care homes nearby, highest CQC-rated first.

Browse more care homes

All care homes in South Shields All care homes in South Tyneside