Heron House Residential Home

Heron House Residential Home is a residential care home in Taunton, Somerset (TA1 5HA). It holds a CQC rating of Outstanding.

About Heron House Residential Home

Heron House Residential Home is in Taunton, Somerset. We are a permanent home to older people, and we also offer respite stays for people who need care for a short period or whose family carer needs a proper break. Our residents need different things from us. Most need help with washing and dressing, moving about safely, medication and meals. Many are living with dementia, and that shapes the whole house rather than a corner of it: we keep the day recognisable, keep the same faces around, leave people's own belongings where they put them, and give somebody who is anxious time rather than argument. We also support people with physical disabilities, thinking carefully about equipment and access, and people living with sight or hearing loss, where how we announce ourselves and how we give information really matters. Food is cooked here and we ask people what they want rather than telling them what there is. There is a garden that gets used, somewhere quiet to sit as well as somewhere sociable, and families are welcome whenever they can come. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it and clear that it has to be earned again every week. Please come and see us and make up your own mind.

Care provided at Heron House Residential Home

Read the full inspection report on the CQC website.

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Common questions about Heron House Residential Home

Where is Heron House Residential Home located?

Heron House Residential Home is a residential care home in Taunton, Somerset, TA1 5HA. You can view its exact location and get directions from the map on this page.

What type of care does Heron House Residential Home provide?

Heron House Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.

What is Heron House Residential Home's CQC rating?

Heron House Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 16 August 2023. You can read the full CQC report from the link on this page.

Does Heron House Residential Home provide dementia care?

Yes. Heron House Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Heron House Residential Home offer respite or short-term care?

Yes. Heron House Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Heron House Residential Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Heron House Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Heron House Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Heron House Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Heron House Residential Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Heron House Residential Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Heron House Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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