The Friendly Inn

The Friendly Inn is a residential care home in Birmingham, Solihull (B37 5PE). It holds a CQC rating of Good.
About The Friendly Inn
We are The Friendly Inn, a care home in Birmingham serving families across the Solihull area. We provide residential care for older people, including people living with dementia, and for younger adults, and we offer respite stays for those who need care for a short spell. The name sets the tone we aim for. We want this to feel like somewhere you would happily spend an afternoon rather than somewhere you have been sent. That means a bit of noise in the lounge, visitors welcome at whatever time suits, and staff who sit down and talk properly instead of passing through. People here choose when they get up, what they wear, how they spend their day and whether they want company or their own space. Dementia care takes patience and a steady routine. We keep the day recognisable, we do not spring things on people, and when somebody is upset we look for the reason rather than simply trying to settle them. Families often know exactly what helps, and we would much rather be told than work it out slowly for ourselves. We take the practical side seriously too. Good food that people actually want to eat, medication handled properly, prompt attention when somebody is unwell, and honest conversations with relatives when things change. At our most recent inspection the Care Quality Commission rated us good overall. We are glad of that, and we keep asking residents and their families where we are falling short.
Care provided at The Friendly Inn
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 22 July 2021
Read the full inspection report on the CQC website.
Common questions about The Friendly Inn
Where is The Friendly Inn located?
The Friendly Inn is a residential care home in Birmingham, Solihull, B37 5PE. You can view its exact location and get directions from the map on this page.
What type of care does The Friendly Inn provide?
The Friendly Inn is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Friendly Inn's CQC rating?
The Friendly Inn is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 July 2021. You can read the full CQC report from the link on this page.
Does The Friendly Inn provide dementia care?
Yes. The Friendly Inn supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Friendly Inn offer respite or short-term care?
Yes. The Friendly Inn offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Friendly Inn
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Friendly Inn is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Friendly Inn is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Friendly Inn offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Friendly Inn supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
The Friendly Inn has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
Indicative figures for the West Midlands, not a quote from The Friendly Inn. Actual fees depend on the room, the level of care and how it is funded.
Explore more
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- Dementia signs checklist
- Care advice guides
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