United Response - 29 Mayfair Avenue

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About Us

We are a residential care home on Mayfair Avenue in Twickenham. Those living here include older people, some living with dementia, adults with learning disabilities and autistic adults, people with physical disabilities and people living with sight or hearing loss. We are home to younger adults as well as older ones, and we offer respite stays.

There are few enough of us that nobody gets lost. Staff know each resident's habits properly, and the household adapts to the people in it rather than the reverse.

A mixed household also means we cannot run one routine and expect it to suit everybody, so we work out individually what a good day looks like for each person.

Where somebody communicates differently, whether because of a sensory impairment or for another reason, we sort that out properly at the start, because everything else we do rests on it.

We keep an eye on weight, appetite and mood, because those are usually the first signs that something has changed for somebody.

Our overall rating from the Care Quality Commission is good. We keep asking the people who live here, and those who know them best, what we should be doing differently.

Common questions about United Response - 29 Mayfair Avenue

Where is United Response - 29 Mayfair Avenue located?

United Response - 29 Mayfair Avenue is a residential care home in Twickenham, Richmond upon Thames, TW2 7JG. You can view its exact location and get directions from the map on this page.

What type of care does United Response - 29 Mayfair Avenue provide?

United Response - 29 Mayfair Avenue is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is United Response - 29 Mayfair Avenue's CQC rating?

United Response - 29 Mayfair Avenue is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 August 2025. You can read the full CQC report from the link on this page.

Does United Response - 29 Mayfair Avenue provide dementia care?

Yes. United Response - 29 Mayfair Avenue supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does United Response - 29 Mayfair Avenue offer respite or short-term care?

Yes. United Response - 29 Mayfair Avenue offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact United Response - 29 Mayfair Avenue

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about United Response - 29 Mayfair Avenue

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. United Response - 29 Mayfair Avenue is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. United Response - 29 Mayfair Avenue is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. United Response - 29 Mayfair Avenue offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. United Response - 29 Mayfair Avenue supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 26 August 2025
  • Report published: 26 August 2025

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

United Response - 29 Mayfair Avenue has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from United Response - 29 Mayfair Avenue. Actual fees depend on the room, the level of care and how it is funded.

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