Whitehouse Residential Home

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About Us

We at Whitehouse Residential Home offer a warm and welcoming residential care setting in the charming coastal town of Saltburn by the Sea, where older people receive compassionate support in a home that truly feels like their own. Nestled within the Redcar and Cleveland area of the North East, our home benefits from the gentle pace and restorative atmosphere that this seaside community is so well known for.

Our location within Saltburn by the Sea provides residents with the calming influence of coastal living, whilst remaining within easy reach of local amenities, family and friends. The town itself is celebrated for its Victorian character, sweeping beach and clifftop views, offering a peaceful backdrop that many families feel brings genuine comfort to their loved ones. Being part of the wider TS postcode area means we are well connected across Teesside, making visits from family straightforward and stress free.

At the heart of what we do is a commitment to older person care delivered with dignity, patience and genuine warmth. Our residential care supports those who can no longer manage safely at home, providing round the clock assistance with everyday tasks such as personal care, medication, meals and mobility, whilst always encouraging independence and choice. We understand that moving into a care home is a significant step, and we work closely with each resident to ensure their preferences, routines and personality remain firmly at the centre of their daily life.

For families supporting a loved one living with dementia, we recognise how important it is to find a home that offers not only skilled care but also reassurance, consistency and kindness. Our dementia care is delivered with an understanding that every person's experience is unique. We focus on creating a calm, familiar environment where residents feel safe, valued and understood, offering meaningful moments and gentle encouragement throughout the day. Families are welcomed as partners in care, and we take time to listen, share updates and involve loved ones in decisions wherever possible.

We also provide respite care for those who need a short stay, whether following a hospital discharge, during a family carer's break, or simply to trial life in a supportive residential setting. Respite guests receive the same warm welcome and attentive care as our permanent residents, giving families peace of mind that their loved one is in safe and caring hands, even for a short period.

Our commitment to quality is reflected in our Care Quality Commission rating of Good across every domain assessed, including Safe, Effective, Caring, Responsive and Well led, following our most recent inspection. This consistent rating across all five areas reassures families that our home meets the standards expected of a well run residential setting, from the safety of our environment to the responsiveness of our team and the leadership guiding our approach. We are proud of this recognition and continue to build on it every day, always seeking ways to enhance the experience of those in our care.

Choosing a care home for someone you love is one of the most important decisions a family can make, and we understand the emotions involved. We warmly invite families considering residential care, dementia care or respite in the Saltburn by the Sea area to get in touch, arrange a visit and see for themselves the compassionate community we have built. Whether you are exploring options for the future or need support more urgently, our door is open and we are here to help guide you with kindness and honesty every step of the way.

Common questions about Whitehouse Residential Home

Where is Whitehouse Residential Home located?

Whitehouse Residential Home is a residential care home in Saltburn-by-the-sea, Redcar and Cleveland, TS12 2PJ. You can view its exact location and get directions from the map on this page.

What type of care does Whitehouse Residential Home provide?

Whitehouse Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Whitehouse Residential Home's CQC rating?

Whitehouse Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 October 2021. You can read the full CQC report from the link on this page.

Does Whitehouse Residential Home provide dementia care?

Yes. Whitehouse Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Whitehouse Residential Home offer respite or short-term care?

Yes. Whitehouse Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Whitehouse Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Whitehouse Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Whitehouse Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Whitehouse Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Whitehouse Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Whitehouse Residential Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 7 October 2021
  • Report published: 7 October 2021

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North East

Whitehouse Residential Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Whitehouse Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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