2-3 Orchard Close

2-3 Orchard Close is a residential care home in London, Redbridge (E11 2DE). It holds a CQC rating of Good.

About 2-3 Orchard Close

Orchard Close is a residential care home in Redbridge, east London, supporting adults who need help with daily living in a house that feels like a home. The people who live here include older adults, younger adults and people managing mental health conditions. We treat everybody as an individual with their own history, preferences and opinions, which sounds straightforward but takes real effort to do consistently. We begin with the person. We find out what they want help with, what they would rather do for themselves, how they like their day to run and what matters enough to be worth protecting. Support plans are agreed with them, and with families or advocates where that is wanted, and we revisit them as circumstances change. Staff here are encouraged to sit and talk rather than simply get through tasks, because noticing that somebody is struggling before it becomes a crisis is a large part of the job. We also offer respite stays, giving people or their families a planned break with support in place. Our most recent overall rating from the Care Quality Commission is good, which reflects the steady work the team does here rather than anything showy. If you would like to see the house, please get in touch and arrange a visit. Come and meet the staff, look round properly and ask us whatever you want to know.

Care provided at 2-3 Orchard Close

Read the full inspection report on the CQC website.

Common questions about 2-3 Orchard Close

Where is 2-3 Orchard Close located?

2-3 Orchard Close is a residential care home in London, Redbridge, E11 2DE. You can view its exact location and get directions from the map on this page.

What type of care does 2-3 Orchard Close provide?

2-3 Orchard Close is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is 2-3 Orchard Close's CQC rating?

2-3 Orchard Close is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 August 2018. You can read the full CQC report from the link on this page.

Does 2-3 Orchard Close offer respite or short-term care?

Yes. 2-3 Orchard Close offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about 2-3 Orchard Close

Can Mum or Dad stay here if their dementia gets worse?

No. 2-3 Orchard Close is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. 2-3 Orchard Close is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. 2-3 Orchard Close offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. 2-3 Orchard Close supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the London

2-3 Orchard Close has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from 2-3 Orchard Close. Actual fees depend on the room, the level of care and how it is funded.

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