Enstone House

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About Us

Here at Enstone House, we provide residential and dementia care for older people in the heart of Chipping Norton, Oxfordshire. We also offer respite care for those who need a short term stay, whether that is to recover after a period of illness or to give family carers a much needed break.

We know that moving into a care home, or choosing one for someone you love, is one of the biggest decisions a family can face. We do not take that lightly. Our aim is to make Enstone House feel like a genuine home, where residents are treated as individuals and where the people who matter to them are always made to feel welcome.

For those living with dementia, we work hard to create an environment that feels calm, familiar and safe. We take time to learn about each person's history, preferences and routines, because we believe that understanding someone's life is just as important as understanding their care needs.

We are proud to be part of the Chipping Norton community, and many of our team members live locally. That connection matters to us. It means we are not just a building people pass by but a place that genuinely belongs here.

We want to be straightforward with you. Our most recent CQC rating is "requires improvement", and we are taking that seriously. We have been working through the feedback carefully and making real changes where they are needed. We are committed to being open about where we are on that journey and to keeping families informed as things progress.

If you would like to find out more, we would encourage you to come and visit us and see Enstone House for yourself. We are always happy to show you around and answer any questions you may have.

Common questions about Enstone House

Where is Enstone House located?

Enstone House is a residential care home in Chipping Norton, Oxfordshire, OX7 4LF. You can view its exact location and get directions from the map on this page.

What type of care does Enstone House provide?

Enstone House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Enstone House's CQC rating?

Enstone House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 12 July 2023. You can read the full CQC report from the link on this page.

Does Enstone House provide dementia care?

Yes. Enstone House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Enstone House offer respite or short-term care?

Yes. Enstone House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Enstone House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

More about the care at Enstone House

What each type of care involves, and the questions worth asking when you call or visit.

Older Person Care

Help with a wash, clean clothes, tablets at the right time and somebody to talk to across a long afternoon: that is what older person care consists of in practice. Enstone House is registered to provide it, though registration describes what is permitted rather than how any of it feels. Fees in the South East commonly run from £1100 to £1450 a week while Oxfordshire pays roughly £800 to £950 for placements it funds, so a top up may come into play. Families should ask how much choice residents have over getting up and going to bed, and whether someone can eat in their room when they would rather. Night cover deserves a plain question about how many staff are awake and how quickly a bell is answered.

Dementia

People living with dementia settle best where the day has a predictable shape and the building itself is easy to understand, with clear routes to a lounge, a garden and a lavatory. Staff who know somebody's working life and family can often calm distress through conversation rather than medication. Enstone House in Chipping Norton is registered for dementia care alongside residential and respite support. Ask specifically how the team responds when a resident becomes frightened, tries to leave, or no longer recognises a relative. Given the current rating of requires improvement, ask whether the inspection findings touched on dementia care and what has been put right.

Respite Care

Short stays need planning, since rooms are limited, holiday periods go early, and one or two weeks is a more usual minimum than a few nights. Pack labelled clothes, medication in its original packaging, and a few familiar items for the bedside. A respite booking at Enstone House also works as a trial, which is especially useful where a family wants to judge for itself how the home is running.

Residential Care

Residential care provides the structure of daily life rather than medical treatment: meals prepared, laundry done, help with bathing and dressing, and company on hand. Where a nursing home keeps a registered nurse on site at all hours, a residential home relies on visiting district nurses and GPs much as a private household would. The Care Quality Commission rated Enstone House as requires improvement at its inspection in July 2023, which is reason to read the report in full and ask what has changed since. Inspectors set out exactly which areas fell short, and a home that can explain its action plan clearly stands in a better position than one that cannot. Ask what the weekly fee includes and which extras are billed separately.

Questions families ask about Enstone House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Enstone House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Enstone House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Enstone House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Enstone House is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 12 July 2023
  • Report published: 12 July 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Oxfordshire

More local care news for Oxfordshire

Typical weekly fees in the South East

Enstone House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Enstone House. Actual fees depend on the room, the level of care and how it is funded.

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