Birch Hill Care Centre

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About Us

Birch Hill Care Centre is a residential care home in Berwick upon Tweed. We look after older people who need daily care, including many people living with dementia, and we also support people with physical disabilities, people with a visual or hearing impairment and younger adults.

Our aim is a house that feels like a home rather than a facility. People get up when they wake, eat food they recognise and enjoy, and spend their days as they choose. For someone living with dementia, familiar faces and a routine that holds together are the greater part of good care, and so is having enough time in the day that nobody is hurried through anything at all. Relatives are welcome whenever they want to come, and we would much rather have families in and out of the building than visiting formally.

We also offer respite stays, for a family carer needing a rest or for someone recovering after a period in hospital.

Our most recent overall rating from the Care Quality Commission was outstanding. We are proud of that and slightly wary of it too, because such a rating only means anything if it still describes the place in a year. So we keep checking our own work and we keep listening to residents and relatives who tell us when something could be better.

If you would like to look round, ring us and come at a time that suits you.

Common questions about Birch Hill Care Centre

Where is Birch Hill Care Centre located?

Birch Hill Care Centre is a residential care home in Berwick-upon-tweed, Northumberland, TD15 2JZ. You can view its exact location and get directions from the map on this page.

What type of care does Birch Hill Care Centre provide?

Birch Hill Care Centre is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Birch Hill Care Centre's CQC rating?

Birch Hill Care Centre is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 5 May 2026. You can read the full CQC report from the link on this page.

Does Birch Hill Care Centre provide dementia care?

Yes. Birch Hill Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Birch Hill Care Centre offer respite or short-term care?

Yes. Birch Hill Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Birch Hill Care Centre

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Birch Hill Care Centre

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Birch Hill Care Centre is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Birch Hill Care Centre is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Birch Hill Care Centre offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Birch Hill Care Centre supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 May 2026
  • Report published: 5 May 2026

Overall: Outstanding

  • Safe: Good
  • Effective: Outstanding
  • Caring: Outstanding
  • Responsive: Good
  • Well-led: Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North East

Birch Hill Care Centre has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Birch Hill Care Centre. Actual fees depend on the room, the level of care and how it is funded.

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