Parkvale

Parkvale is a residential care home in Whitley Bay, North Tyneside (NE26 1AY). It holds a CQC rating of Good.

About Parkvale

We are Parkvale, a residential care home in Whitley Bay. We support older people, people living with dementia, adults with a learning disability, autistic adults, people managing a mental health condition, and people whose lives have been affected by alcohol or drug use. That is a broad group, and it reflects a view we hold fairly firmly: people do not stop deserving a decent home because their needs are complicated or their history is difficult. We assess carefully and we are honest when we are not the right place, but we do not turn people away simply because they are hard to place elsewhere. Day to day, the home runs around the people in it. There is no set waking time and no queue for breakfast. People choose how they spend their time, and staff are around to support rather than to supervise. For those living with dementia, we work with patience and with knowledge of the person, since familiar faces and an unhurried pace do more good than any amount of activity planning. We keep close contact with families, social workers, GPs and community teams, and we would always rather raise a small concern early. We take respite stays as well as permanent residents. Our most recent CQC overall rating is good. You are welcome to visit, meet the staff and see how the place actually feels.

Care provided at Parkvale

Read the full inspection report on the CQC website.

Common questions about Parkvale

Where is Parkvale located?

Parkvale is a residential care home in Whitley Bay, North Tyneside, NE26 1AY. You can view its exact location and get directions from the map on this page.

What type of care does Parkvale provide?

Parkvale is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Substance misuse support, Respite care. The full list of services is shown on this page.

What is Parkvale's CQC rating?

Parkvale is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 October 2019. You can read the full CQC report from the link on this page.

Does Parkvale provide dementia care?

Yes. Parkvale supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Parkvale offer respite or short-term care?

Yes. Parkvale offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Parkvale

Can Mum or Dad stay here if their dementia gets worse?

Yes. Parkvale is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Parkvale is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Parkvale offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Parkvale is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North East

Parkvale has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Parkvale. Actual fees depend on the room, the level of care and how it is funded.

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