Willowdene

Willowdene is a residential care home in Norwich, Norfolk (NR12 8EL). It holds a CQC rating of Good.

About Willowdene

Willowdene is a residential care home in Norwich supporting older people, adults with a learning disability and autistic adults, including younger adults. Our approach does not change from one person to the next. We take time to learn how somebody communicates, what a good day looks like for them and what tends to make a difficult one, and then we build their support around that rather than fitting everybody into the same routine. Where a person can take on more for themselves, whether that is helping with meals, looking after their own room or getting out locally, we make room for it rather than stepping in out of habit. Life here runs around the people who live in the house. People get up when they are ready, spend their time on things they genuinely enjoy and keep their own belongings and routines around them. Respite stays are available too, for people who need support for a short period and for family carers who need a proper break. Our most recent overall rating from the Care Quality Commission is good. The measure we trust more is whether people here look at ease and whether relatives feel welcome to drop in and ask anything.

Care provided at Willowdene

Read the full inspection report on the CQC website.

Common questions about Willowdene

Where is Willowdene located?

Willowdene is a residential care home in Norwich, Norfolk, NR12 8EL. You can view its exact location and get directions from the map on this page.

What type of care does Willowdene provide?

Willowdene is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Willowdene's CQC rating?

Willowdene is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 November 2019. You can read the full CQC report from the link on this page.

Does Willowdene offer respite or short-term care?

Yes. Willowdene offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Willowdene

Can Mum or Dad stay here if their dementia gets worse?

No. Willowdene is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Willowdene is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Willowdene offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Willowdene supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Willowdene has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Willowdene. Actual fees depend on the room, the level of care and how it is funded.

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