Munhaven

Logo of Munhaven, a care home in Norwich, Norfolk, offering older person care and dementia care.

Munhaven is a residential care home in Norwich, Norfolk (NR11 8AR). It holds a CQC rating of Outstanding.

About Munhaven

Munhaven is a residential care home in Norwich. We are home to older people who need support with daily life, including many living with dementia, and we offer respite stays for people recovering from illness or giving a family carer a break. We are small enough for everybody here to be known properly, and that shapes everything else. Our team can tell when a resident is not themselves long before it would show up at a formal review, which is usually while something can still be put right easily. Residents run their own days. When to get up and go to bed, what to eat, whether to sit with others or keep to their own room with their own things around them. Rooms hold people's own furniture and photographs, and nobody comes in without knocking. Families are welcome whenever they want to come and we would far rather have them involved in decisions than informed afterwards. For residents living with dementia, consistency is what helps most, so we keep staffing settled and learn each person's history properly, which is what allows us to make sense of what they are telling us rather than correcting them. Health needs are managed alongside local GPs and community nurses. At our most recent inspection the Care Quality Commission rated us outstanding overall. We were glad of it, and we know a rating reflects a moment in time and has to be earned again every day. Please come and visit us in Norwich.

Care provided at Munhaven

Read the full inspection report on the CQC website.

Common questions about Munhaven

Where is Munhaven located?

Munhaven is a residential care home in Norwich, Norfolk, NR11 8AR. You can view its exact location and get directions from the map on this page.

What type of care does Munhaven provide?

Munhaven is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Munhaven's CQC rating?

Munhaven is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 7 August 2019. You can read the full CQC report from the link on this page.

Does Munhaven provide dementia care?

Yes. Munhaven supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Munhaven offer respite or short-term care?

Yes. Munhaven offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Munhaven

Can Mum or Dad stay here if their dementia gets worse?

Yes. Munhaven is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Munhaven is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Munhaven offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Munhaven is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Munhaven has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Munhaven. Actual fees depend on the room, the level of care and how it is funded.

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