Brooke House

Logo of Brooke House, a care home in Norwich, Norfolk, offering older person care, dementia care, mental health care and younger adults care.

Brooke House is a residential care home in Norwich, Norfolk (NR15 1JH). It holds a CQC rating of Requires Improvement.

About Brooke House

We are Brooke House, a residential care home in Norwich. We look after older people, including those living with dementia, people living with mental health conditions, and younger adults whose needs suit a residential setting. Respite stays are available. Our most recent overall rating from the Care Quality Commission is requires improvement, and we are not going to talk around it. We have gone through the findings properly, changed how care is planned, recorded and reviewed, and strengthened the training and supervision of our staff. Our progress is being monitored, and we give relatives the same account of it that we give the regulator. What we are working to protect while we do that is everyday life here. People arrive with their own furniture, pictures and habits, and those come first. What time you wake, where you take your breakfast, how sociable you feel today: those remain your decisions. For people living with dementia, the useful work is in the detail, knowing somebody's history, spotting early what tends to unsettle them and going at their pace rather than the rota's. If you are considering Brooke House for someone, please come and see us and ask about the rating directly. We would rather answer that fully than have it hanging over the conversation.

Care provided at Brooke House

Read the full inspection report on the CQC website.

Common questions about Brooke House

Where is Brooke House located?

Brooke House is a residential care home in Norwich, Norfolk, NR15 1JH. You can view its exact location and get directions from the map on this page.

What type of care does Brooke House provide?

Brooke House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Brooke House's CQC rating?

Brooke House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 June 2023. You can read the full CQC report from the link on this page.

Does Brooke House provide dementia care?

Yes. Brooke House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Brooke House offer respite or short-term care?

Yes. Brooke House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Brooke House

Can Mum or Dad stay here if their dementia gets worse?

Yes. Brooke House is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Brooke House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Brooke House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Brooke House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Brooke House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Brooke House. Actual fees depend on the room, the level of care and how it is funded.

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