Ailwyn Hall

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About Us

Ailwyn Hall is a care home near Norwich providing residential care for adults, including people living with dementia, and we offer respite stays.

We would rather raise our inspection position ourselves than have you come across it. Assessments and care plans have been reworked, record keeping tightened, and supervision of the staff team strengthened so that problems come to our attention before anyone else has to point them out. Some of this is still under way. If you ring and ask what exactly went wrong and what exactly has changed, we will tell you.

The daily work carries on and the people living here deserve it done properly. Help offered without hurry and at each person's own pace. Meals worth sitting down to. For residents living with dementia, a routine that stays recognisable and a staff team steady enough that faces do not keep changing.

We rely a great deal on families for the history that makes sense of the present, and relatives are welcome here without appointments.

Respite stays are available for carers needing a break and for people who need support for a short period.

Please come and look round on an ordinary day, speak to whoever you like and form your own view of us.

Common questions about Ailwyn Hall

Where is Ailwyn Hall located?

Ailwyn Hall is a residential care home in Norwich, Norfolk, NR9 5AY. You can view its exact location and get directions from the map on this page.

What type of care does Ailwyn Hall provide?

Ailwyn Hall is registered to provide residential personal care, with support that includes Dementia care, Respite care. The full list of services is shown on this page.

What is Ailwyn Hall's CQC rating?

Ailwyn Hall is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 25 June 2026. You can read the full CQC report from the link on this page.

Does Ailwyn Hall provide dementia care?

Yes. Ailwyn Hall supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Ailwyn Hall offer respite or short-term care?

Yes. Ailwyn Hall offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Ailwyn Hall

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Ailwyn Hall

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Ailwyn Hall is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Ailwyn Hall is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Ailwyn Hall offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 25 June 2026
  • Report published: 25 June 2026

Overall: Inadequate

  • Safe: Inadequate
  • Effective: Inadequate
  • Caring: Inadequate
  • Responsive: Inadequate
  • Well-led: Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

Ailwyn Hall has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Ailwyn Hall. Actual fees depend on the room, the level of care and how it is funded.

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