Helena Road

Helena Road is a residential care home in London, Newham (E13 0DU). It holds a CQC rating of Good.

About Helena Road

Helena Road is a residential care home in Newham, east London. We support adults with a range of needs, including older people and younger adults, people with a learning disability or autism, people living with a mental health condition, people with a physical disability, and people with a visual or hearing impairment. We also offer respite stays. Because the people who live here have arrived by very different routes, we do not run the house to one pattern. Some people need a good deal of practical support with daily living. Others mainly need a settled base, a bit of structure and someone reliable to check in with. We work out which is which by asking, and we keep asking, because what somebody needs in their first month here is rarely what they need a year on. Newham is on our doorstep and we use it. People get out to the shops, the parks, the library and the local community, and we support the connections, routines and relationships that people had before they came to us. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a residential place or a respite stay in east London, please contact us and arrange to come and look round. We would rather you saw the house and met the staff than made a decision on paper.

Care provided at Helena Road

Read the full inspection report on the CQC website.

Common questions about Helena Road

Where is Helena Road located?

Helena Road is a residential care home in London, Newham, E13 0DU. You can view its exact location and get directions from the map on this page.

What type of care does Helena Road provide?

Helena Road is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helena Road's CQC rating?

Helena Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 March 2026. You can read the full CQC report from the link on this page.

Does Helena Road offer respite or short-term care?

Yes. Helena Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Helena Road

Can Mum or Dad stay here if their dementia gets worse?

No. Helena Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Helena Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Helena Road offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Helena Road supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the London

Helena Road has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Helena Road. Actual fees depend on the room, the level of care and how it is funded.

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