Jersey Road

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About Us

Jersey Road is a residential care home in Rochester, Medway, supporting adults with a learning disability, autistic adults and people managing mental health conditions, most of them younger adults. Respite stays are available too. The house is small on purpose. Being properly known by the people who support you does more good than any programme, and support built around individuals works better than support built around a routine. We take time to learn how each person communicates, particularly when they are anxious and words become harder to reach, what their sensory needs are and which parts of a week are reliably difficult. That understanding is recorded clearly so that nobody supporting somebody is working from guesswork. What we want is for people here to get on with the things they actually want to do, with us handling the genuinely hard parts and keeping out of the way of the rest. Support plans are written with the person in words that are theirs and they change when life changes. We work closely with community mental health teams, social workers and health colleagues. Our most recent overall rating from the Care Quality Commission is good.

Common questions about Jersey Road

Where is Jersey Road located?

Jersey Road is a residential care home in Rochester, Medway, ME2 3PB. You can view its exact location and get directions from the map on this page.

What type of care does Jersey Road provide?

Jersey Road is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Jersey Road's CQC rating?

Jersey Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 January 2019. You can read the full CQC report from the link on this page.

Does Jersey Road offer respite or short-term care?

Yes. Jersey Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Jersey Road

This home has not listed a phone number with the CQC. Send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Jersey Road

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Jersey Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Jersey Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Jersey Road offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Jersey Road supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 4 January 2019
  • Report published: 4 January 2019

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

Jersey Road has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Jersey Road. Actual fees depend on the room, the level of care and how it is funded.

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