Avenues South East - 74 Wilson Avenue

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About Us

Here at Avenues South East, 74 Wilson Avenue, we offer residential care for adults in the heart of Rochester, Medway. We support people living with learning disabilities, autism and physical disabilities, and we also provide respite care for those who need a short break or some additional support at certain points in life.

We know that choosing a care home is one of the most significant decisions a person or their family will ever make, and we do not take that lightly. From the moment someone gets in touch with us, we aim to make the process as straightforward and reassuring as possible. We take time to understand each person properly, their routines, their preferences, what matters to them day to day, so that the support we provide genuinely fits around their life rather than the other way around.

Our team works hard to create an environment where people feel at home, safe and respected. We believe strongly that every person we support should have real choice and control over how they live, and we try to reflect that in everything we do, from the big decisions to the smaller everyday moments.

We are proud to have received a rating of Good from the Care Quality Commission, which we feel reflects the commitment of our team and the relationships we have built with the people we support and their families. That said, we are always looking at how we can do better and improve the experience for everyone here.

If you are looking for residential or respite care in the Rochester and Medway area, particularly for someone with a learning disability, autism or a physical disability, we would love to hear from you. Please do not hesitate to get in touch and we will do our best to help.

Common questions about Avenues South East - 74 Wilson Avenue

Where is Avenues South East - 74 Wilson Avenue located?

Avenues South East - 74 Wilson Avenue is a residential care home in Rochester, Medway, ME1 2RL. You can view its exact location and get directions from the map on this page.

What type of care does Avenues South East - 74 Wilson Avenue provide?

Avenues South East - 74 Wilson Avenue is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.

What is Avenues South East - 74 Wilson Avenue's CQC rating?

Avenues South East - 74 Wilson Avenue is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 September 2018. You can read the full CQC report from the link on this page.

Does Avenues South East - 74 Wilson Avenue offer respite or short-term care?

Yes. Avenues South East - 74 Wilson Avenue offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Avenues South East - 74 Wilson Avenue

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Avenues South East - 74 Wilson Avenue

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Avenues South East - 74 Wilson Avenue is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Avenues South East - 74 Wilson Avenue is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Avenues South East - 74 Wilson Avenue offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 8 September 2018
  • Report published: 8 September 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

Avenues South East - 74 Wilson Avenue has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Avenues South East - 74 Wilson Avenue. Actual fees depend on the room, the level of care and how it is funded.

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