Whiteacres Residential Care Home

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About Us

Whiteacres Residential Care Home is a care home in Ellistown, Leicestershire. The people living here include older people, many of them living with dementia, along with younger adults, people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. Respite stays are available.

Because our residents need quite different things from us, support is planned with each person rather than run to a single pattern. People keep their own rooms, their own belongings and their own routines, and they decide how much of the day to spend in company and how much on their own. We ask about the small preferences in detail and expect our staff to follow them, since those details are most of what makes a place feel like home.

For residents living with dementia, consistency helps more than anything. Familiar staff, routines that change only when there is a reason, and the patience to understand what somebody means when words have become unreliable. We take the same care over communication with residents who have a learning disability or autism, or sight or hearing loss.

Our most recent overall rating from the Care Quality Commission is good. We take it as evidence that the everyday work is being done properly and we keep looking at the detail. If you are considering a care home in this part of Leicestershire for someone close to you, you are welcome to visit and ask us anything you like.

Common questions about Whiteacres Residential Care Home

Where is Whiteacres Residential Care Home located?

Whiteacres Residential Care Home is a residential care home in Ellistown, Leicestershire, LE67 1EL. You can view its exact location and get directions from the map on this page.

What type of care does Whiteacres Residential Care Home provide?

Whiteacres Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Whiteacres Residential Care Home's CQC rating?

Whiteacres Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 August 2019. You can read the full CQC report from the link on this page.

Does Whiteacres Residential Care Home provide dementia care?

Yes. Whiteacres Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Whiteacres Residential Care Home offer respite or short-term care?

Yes. Whiteacres Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Whiteacres Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Whiteacres Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Whiteacres Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Whiteacres Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Whiteacres Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Whiteacres Residential Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 August 2019
  • Report published: 22 August 2019

Overall: Good

  • Safe: Good
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East Midlands

Whiteacres Residential Care Home has not published its fees yet. These are typical weekly fees for the East Midlands, so you know roughly what to expect before you call.

Indicative figures for the East Midlands, not a quote from Whiteacres Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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