Milbanke Home for Older People

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About Us

We are a residential home for older people in Preston, caring for people who need help with daily living, including those living with dementia, people with physical disabilities and younger adults who need support.

Our aim is a settled house where help is close at hand without taking over somebody's life. Residents keep their own rooms, belongings and routines as far as we can manage, and they decide how much they want to be part of whatever is happening. Where someone needs help with washing, dressing or moving about, we try to give it without hurry and without doing more of the task than is actually needed.

Dementia care rests on knowing the person rather than following a procedure, so we ask families to tell us about working life, children, music, faith and old habits. That knowledge is worth more than any written plan when somebody is frightened or cannot place where they are. Respite stays are available as well as permanent places.

Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it elsewhere. We are working through the points the inspectors raised, and if you are considering the home for someone close to you we will go through the report with you and answer whatever you want to ask.

Please come and see the place as it really is and talk to the people who live here.

Common questions about Milbanke Home for Older People

Where is Milbanke Home for Older People located?

Milbanke Home for Older People is a residential care home in Preston, Lancashire, PR4 2HA. You can view its exact location and get directions from the map on this page.

What type of care does Milbanke Home for Older People provide?

Milbanke Home for Older People is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Milbanke Home for Older People's CQC rating?

Milbanke Home for Older People is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 7 March 2023. You can read the full CQC report from the link on this page.

Does Milbanke Home for Older People provide dementia care?

Yes. Milbanke Home for Older People supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Milbanke Home for Older People offer respite or short-term care?

Yes. Milbanke Home for Older People offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Milbanke Home for Older People

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Milbanke Home for Older People

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Milbanke Home for Older People is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Milbanke Home for Older People is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Milbanke Home for Older People offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Milbanke Home for Older People supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 7 March 2023
  • Report published: 7 March 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Milbanke Home for Older People has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Milbanke Home for Older People. Actual fees depend on the room, the level of care and how it is funded.

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