2 Millbrook Way

About Us

We at 2 Millbrook Way are proud to offer specialist residential care in the heart of Preston, Lancashire, providing a warm and welcoming home for adults who benefit from tailored, person centred support.

Set within the PR postcode area of Preston, our home is thoughtfully positioned within a residential community, offering the familiar comforts of everyday neighbourhood life whilst remaining well connected to the wider amenities of the town. The setting has been designed to feel like a genuine home rather than an institution, creating a calm and reassuring environment where residents can truly settle, relax, and feel a sense of belonging.

Our care is shaped around the individual, and we specialise in supporting adults living with learning disabilities and autism, mental health needs, physical disabilities, and visual or hearing impairments. We also warmly welcome younger adults, recognising that care needs are not defined by age and that every person deserves an environment where their independence, personality, and aspirations are respected. For families needing shorter term support, we offer respite care, providing peace of mind whether you are seeking a planned break or navigating a change in circumstances.

In practice, this means our team takes the time to understand each resident as an individual, learning their preferences, routines, communication styles, and goals. We work closely with families, healthcare professionals, and advocates to build a picture of care that promotes dignity, choice, and meaningful daily living. Whether that involves encouraging a resident to pursue a hobby, supporting them to maintain community connections, or simply ensuring that everyday routines feel comfortable and predictable, our focus is always on what matters most to the person in our care.

Families can also take reassurance from our most recent CQC inspection in November 2025, where we were rated Good overall, with a rating of Good across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the dedication of our team and the standards we uphold in every aspect of daily life at the home, from the safety of our environment to the responsiveness of our care and the strength of our leadership.

Choosing a care home is one of the most important decisions a family can make, and we understand that it often comes with many questions and emotions. We at 2 Millbrook Way are here to listen, to guide, and to reassure. If you are exploring residential care in Preston for a loved one, we warmly invite you to get in touch, learn more about our home, and discover how we can support your family with compassion and expertise.

Common questions about 2 Millbrook Way

Where is 2 Millbrook Way located?

2 Millbrook Way is a residential care home in Preston, Lancashire, PR1 0XW. You can view its exact location and get directions from the map on this page.

What type of care does 2 Millbrook Way provide?

2 Millbrook Way is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is 2 Millbrook Way's CQC rating?

2 Millbrook Way is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 November 2025. You can read the full CQC report from the link on this page.

Does 2 Millbrook Way offer respite or short-term care?

Yes. 2 Millbrook Way offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact 2 Millbrook Way

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
• Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
• Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
• Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
• Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about 2 Millbrook Way

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. 2 Millbrook Way is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. 2 Millbrook Way is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. 2 Millbrook Way offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. 2 Millbrook Way supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 17 November 2025
• Report published: 17 November 2025

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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