Dolphinlee House Home for Older People

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About Us

We are a home for older people in Lancaster, caring for people who need help with daily living, including those living with dementia, people with physical disabilities and younger adults who need support.

Our aim is a settled house where help is close at hand without taking over somebody's life. Residents keep their own rooms, belongings and routines as far as we can manage, and they decide how much they want to be part of whatever is happening. Where someone needs help with washing, dressing or moving about, we try to give it without hurry and without doing more of the task than is actually needed, because what a person can still manage themselves is worth protecting.

Dementia care rests on knowing the person rather than following a procedure, so we ask families to tell us about working life, children, music, faith and old habits. That knowledge is worth more than any written plan when somebody is frightened or cannot place where they are.

Meals are cooked here and we listen when somebody would rather have something different. Family and friends are welcome whenever they wish to come. Respite stays are available as well as permanent places.

Our most recent inspection by the Care Quality Commission rated us good overall. Please come and look round before deciding anything. We will be straight with you about whether we can meet the needs you describe.

Common questions about Dolphinlee House Home for Older People

Where is Dolphinlee House Home for Older People located?

Dolphinlee House Home for Older People is a residential care home in Lancaster, Lancashire, LA1 3LZ. You can view its exact location and get directions from the map on this page.

What type of care does Dolphinlee House Home for Older People provide?

Dolphinlee House Home for Older People is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Dolphinlee House Home for Older People's CQC rating?

Dolphinlee House Home for Older People is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 March 2019. You can read the full CQC report from the link on this page.

Does Dolphinlee House Home for Older People provide dementia care?

Yes. Dolphinlee House Home for Older People supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Dolphinlee House Home for Older People offer respite or short-term care?

Yes. Dolphinlee House Home for Older People offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Dolphinlee House Home for Older People

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Dolphinlee House Home for Older People

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Dolphinlee House Home for Older People is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Dolphinlee House Home for Older People is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Dolphinlee House Home for Older People offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Dolphinlee House Home for Older People supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 March 2019
  • Report published: 29 March 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Requires Improvement
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Dolphinlee House Home for Older People has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Dolphinlee House Home for Older People. Actual fees depend on the room, the level of care and how it is funded.

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