HF Trust - Thetford Road

About Us

We at HF Trust Thetford Road are proud to offer a welcoming residential care home in the heart of Kingston upon Thames, London, where adults with learning disabilities and autism can truly feel at home. Our specialised residential care is designed around the individual, providing a supportive environment where every resident is respected, valued, and encouraged to live life to the fullest.

Nestled within the KT postcode area of Kingston upon Thames, our home benefits from the calm, community focused feel of this well connected part of southwest London. The setting offers residents the best of both worlds: a peaceful, familiar neighbourhood to call home, whilst still being close to the amenities, green spaces, and transport links that make Kingston such a treasured corner of the capital. Families visiting from across London and beyond will find us accessible and easy to reach.

Our specialisms lie in supporting adults with learning disabilities and autism, and we also provide respite care for those who may benefit from a shorter stay. In practice, this means our approach is tailored, patient, and person centred. We take the time to understand each resident's individual preferences, routines, communication styles, and aspirations, building care plans that reflect who they are rather than simply what they need. For families, this brings the reassurance that their loved one is not just being cared for, but genuinely known and understood. Our respite provision offers vital breathing space for family carers, safe in the knowledge that their relative is enjoying meaningful support in a familiar, homely setting.

Day to day life at our home is shaped by encouragement, independence, and inclusion. We support residents to develop life skills, pursue interests, engage with the local community, and maintain the important relationships in their lives. Whether that means enjoying a favourite hobby, going out into Kingston, or simply relaxing in comfortable surroundings, we believe every day should hold purpose and pleasure.

Our commitment to quality is reflected in our most recent CQC inspection in August 2023, where we were awarded an overall rating of Good. This rating was mirrored across every single domain assessed by the regulator, with Good ratings for Safe, Effective, Caring, Responsive, and Well led. For families, this consistency offers meaningful reassurance: it demonstrates that our standards are not concentrated in one area alone, but woven throughout every aspect of how we operate, from the safety of our environment to the responsiveness of our support and the leadership guiding our team.

Choosing a care home is one of the most important decisions a family can make, and we understand the care, thought, and emotion that goes into it. If you are exploring residential care or respite options in Kingston upon Thames for a loved one with a learning disability or autism, we warmly invite you to get in touch. We would be delighted to answer your questions, share more about our approach, and help you decide whether our home might be the right next chapter for someone you love.

Common questions about HF Trust - Thetford Road

Where is HF Trust - Thetford Road located?

HF Trust - Thetford Road is a residential care home in London, Kingston upon Thames, KT3 5DN. You can view its exact location and get directions from the map on this page.

What type of care does HF Trust - Thetford Road provide?

HF Trust - Thetford Road is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is HF Trust - Thetford Road's CQC rating?

HF Trust - Thetford Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 August 2023. You can read the full CQC report from the link on this page.

Does HF Trust - Thetford Road offer respite or short-term care?

Yes. HF Trust - Thetford Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact HF Trust - Thetford Road

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

• Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
• Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
• Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about HF Trust - Thetford Road

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. HF Trust - Thetford Road is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. HF Trust - Thetford Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. HF Trust - Thetford Road offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

• Latest inspection: 17 August 2023
• Report published: 17 August 2023

Overall: Good

• Safe: Good
• Effective: Good
• Caring: Good
• Responsive: Good
• Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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