Birchwood House Rest Home

Logo of Birchwood House Rest Home, a care home in Tunbridge Wells, Kent, offering older person care.

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About Us

Birchwood House is a rest home in Tunbridge Wells. We are home to older people, both for the longer term and for shorter respite stays when a family carer needs a rest.

Our priorities are plain: food worth eating, warm rooms, laundry that comes back with the right name in it, help that arrives without a long wait, and privacy when privacy is what somebody wants. Residents set their own hours rather than fitting ours, and an afternoon with nothing arranged in it is a perfectly good afternoon.

We take real trouble over knowing people. The working life, the family, which chair is theirs, how they take their tea, whether they want the news on. Those details are how somebody stays a person here rather than becoming a resident, and none can be learned from paperwork.

We also pay attention to the things easy to let slide: clean spectacles, working hearing aids, a favourite cardigan coming back from the wash. Neglect shows up there first.

The Care Quality Commission rates us good overall. Families are welcome to arrive unannounced, and relatives who visit often are the best inspectors we have.

Common questions about Birchwood House Rest Home

Where is Birchwood House Rest Home located?

Birchwood House Rest Home is a residential care home in Tunbridge Wells, Kent, TN3 0TU. You can view its exact location and get directions from the map on this page.

What type of care does Birchwood House Rest Home provide?

Birchwood House Rest Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Birchwood House Rest Home's CQC rating?

Birchwood House Rest Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 September 2018. You can read the full CQC report from the link on this page.

Does Birchwood House Rest Home offer respite or short-term care?

Yes. Birchwood House Rest Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Birchwood House Rest Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Birchwood House Rest Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Birchwood House Rest Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Birchwood House Rest Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Birchwood House Rest Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Birchwood House Rest Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 11 September 2018
  • Report published: 11 September 2018

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

Birchwood House Rest Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Birchwood House Rest Home. Actual fees depend on the room, the level of care and how it is funded.

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