The Hadlows
The Hadlows is a residential care home in Tonbridge, Kent (TN9 1PA). It holds a CQC rating of Good.
About The Hadlows
We at The Hadlows are proud to offer a warm and welcoming residential care home in Tonbridge, Kent, where adults with learning disabilities and autism can truly feel at home. Nestled within the Tonbridge community, our home provides a supportive environment tailored to the needs of younger adults who benefit from person centred residential care. Our setting in the TN postcode area places us within easy reach of local amenities, green spaces, and the wider Kent community, allowing residents to remain connected to familiar surroundings whilst enjoying the comforts of a home designed with their wellbeing in mind. The home offers a calm and thoughtfully arranged environment where residents can relax, socialise, and pursue the activities they enjoy in a space that feels genuinely their own. At the heart of what we do is our commitment to supporting adults living with learning disabilities and autism. We understand that every individual we welcome has their own personality, preferences, and aspirations, and our approach reflects this. Whether it is encouraging independence with daily routines, supporting communication in ways that suit each person, or helping residents build confidence through meaningful activities, our team works alongside residents and their families to create a life that feels fulfilling and dignified. For those who need a shorter stay, our respite care offering provides families and regular carers with valuable peace of mind, knowing their loved one is being cared for with the same warmth and attention given to permanent residents. We are pleased to hold an overall rating of Good from the Care Quality Commission, with Good ratings achieved across all five key areas: safe, effective, caring, responsive, and well led. For families making one of the most important decisions of their lives, this consistent standard offers reassurance that the care provided here meets the expectations set by the national regulator, and reflects our ongoing dedication to doing right by the people we support. Choosing a care home is never a straightforward decision, and we understand the questions and emotions that come with it. If you are exploring residential or respite care options in Tonbridge for a loved one with a learning disability or autism, we would be delighted to hear from you. Please get in touch to learn more about life at The Hadlows and how we can support your family with compassion, respect, and genuine care.
Care provided at The Hadlows
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 5 October 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of The Hadlows. Report published 5 October 2019.
- 2 September 2019
- 9 places, 7 people were using the service at the time
Safe
Inspectors found that people continued to receive their medicines as prescribed. People said there were always staff available to support them when they needed.
Effective
Inspectors found that staff had guidance on how to meet each person's health, social and personal care needs. Staff received ongoing training and support. People's health needs were met by working with a range of health care professionals. People were supported to have as much choice and control as possible, in the least restrictive way.
Caring
Inspectors found that people said staff knew them well. People said they enjoyed talking to staff and spending time with them. People were encouraged to be independent.
Responsive
Inspectors found that people were supported to do the things they wanted to do. This included cooking, gaining employment and visiting places of interest. People helped to plan and cook meals. Mealtimes were social, with people and staff sitting together.
Well-led
Inspectors found that the service continued to be well led. They said everyone benefitted from an open and inclusive culture. Lessons were learned to provide good outcomes for people.
What people told the inspectors
People said they were supported in the right way, so they could do the things they wanted. They said staff knew them well and that staff reminded them to attend medical appointments.
Since the last inspection
Rated Good in October 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 5 October 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 24 January 2017: Routine inspection, rated Good
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How The Hadlows compares in Tonbridge and Malling
Measured against the 18 care homes registered in Tonbridge and Malling. The dark dot is this home.
- Size
- 9 places. Smaller than 14 of the 18 homes. The local average is 50 places.
- CQC rating
- Good. 13 of the 18 homes (72%) are rated Good or Outstanding. Across Kent the figure is 73%.
- Latest report
- 5 October 2019. 11 of the 18 homes have published a newer inspection report since.
- Registered
- May 2014. 10 of the 18 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 11 of the 12 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Tonbridge and Malling.
The local picture: Tonbridge and Malling
What the numbers say about care for older people in Tonbridge and Malling, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 14,300. Rising to 16,100 by 2035, up 13%
- People aged 85 and over: 3,800. Rising to 5,600 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 24%
- Dementia diagnosis rate: 48%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
- Care homes, last 12 months: 1 opened, 1 closed
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Hadlows
Facts from public registers, and what is close by.
- Registered with CQC
- 9 May 2014, so 12 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 1 December 2025.
- Run by
- Voyage 1 Limited, which runs 279 adult social care services in England. 240 of the 264 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Hadlows
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Tunbridge Wells Hospital, Pembury, 3.7 miles away
It is about 3.7 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Warders Medical Centre, 0.3 miles away
- Tonbridge Medical Group, 0.7 miles away
- Hildenborough Medical Group, 2 miles away
Nearest dentists
- Lyons Crescent Dental Surgery, 0.4 miles away (NHS.uk details)
- Stradbrook Dental Practice, 0.4 miles away (NHS.uk details)
- Smile Dental Care, 0.5 miles away (NHS.uk details)
Nearest pharmacies
- East Street Pharmacy, 0.3 miles away
- Clarke & Coleman Pharmacy, 0.4 miles away
- Hobbs Pharmacy, 0.7 miles away
Nearest railway stations
- Tonbridge Station, 0.8 miles away
- Hildenborough Station, 2.6 miles away
- Leigh (Kent) Station, 3.2 miles away
Around The Hadlows
- H: The Hadlows
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about The Hadlows
Where is The Hadlows located?
The Hadlows is a residential care home in Tonbridge, Kent, TN9 1PA. You can view its exact location and get directions from the map on this page.
What type of care does The Hadlows provide?
The Hadlows is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Hadlows's CQC rating?
The Hadlows is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 October 2019. You can read the full CQC report from the link on this page.
Does The Hadlows offer respite or short-term care?
Yes. The Hadlows offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Hadlows
Can Mum or Dad stay here if their dementia gets worse?
No. The Hadlows is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Hadlows is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Hadlows offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Hadlows supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Hadlows has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Hadlows. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Tonbridge
- Hale Place Farmhouse — CQC Outstanding
- Capel Grange Residential Home — CQC Good
- Chestnut Lodge Care Home — CQC Good
- St Peters Row Delarue Close — CQC Good
Browse all care homes in Tonbridge.