The Laleham
The Laleham is a residential care home in Herne Bay, Kent (CT6 5JN). It holds a CQC rating of Requires Improvement.
About The Laleham
The Laleham is a residential care home in Herne Bay in Kent. We support older people and younger adults, including those living with dementia, and we offer respite stays alongside permanent places. We should be plain at the outset. Our most recent overall rating from the Care Quality Commission is requires improvement. We know what the inspectors found, we have an improvement plan and we are working through it with our staff team and with families, reporting progress to the inspectors and to the local authority. If you are considering a place here, please ask us exactly what is changing, how quickly and how we are checking that it lasts. We will give you a straight answer. What we are working to protect meanwhile is a home where people are known properly. Rooms that belong to the person in them. Staff who notice when somebody is not themselves. A day that is not run by a timetable. Visitors welcome without fuss. For people living with dementia we focus on familiarity and time, keeping the same staff involved wherever we can and learning about a person's life from their family so that we can reassure rather than correct. Respite guests are welcome too, and a short stay can be a sensible way for a family to see how things go before any longer decision. Please come and look round, talk to our staff and put the difficult questions to us.
Care provided at The Laleham
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 15 October 2022
Read the full inspection report on the CQC website.
How The Laleham compares in Canterbury
Measured against the 54 care homes for older people registered in Canterbury. The dark dot is this home.
- Size
- 60 places. Larger than 42 of the 54 homes. The local average is 36 places.
- CQC rating
- Requires improvement. 34 of the 54 homes (63%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 15 October 2022. 29 of the 54 homes have published a newer inspection report since.
- Registered
- September 2019. 17 of the 54 homes registered more recently.
- Care offered
- Dementia care. Of the 54 homes, 35 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 46 of the 50 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Canterbury.
The local picture: Canterbury
What the numbers say about care for older people in Canterbury, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 19,800. Rising to 23,300 by 2035, up 17%
- People aged 85 and over: 5,300. Rising to 8,200 by 2035, up 54%
- Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,300 by 2035, up 28%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 91. Kent average is 77.
- Care homes, last 12 months: 1 opened, 2 closed. 5 changed owner, covering 153 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Laleham
Facts from public registers, and what is close by.
- Registered with CQC
- 4 September 2019, so 7 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 30 July 2026.
- Run by
- The Laleham Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Laleham
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Queen Elizabeth the Queen Mother Hospital, Margate, 11.5 miles away
It is about 11.5 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- The Heron Medical Practice, 0.1 miles away
- Park Surgery, 0.2 miles away
- Sturry Surgery, 4.7 miles away
Nearest dentists
- Herne Bay Dental Surgery, 0.2 miles away (NHS.uk details)
- Sea Street Dental Practice, 0.4 miles away (NHS.uk details)
- Mydentist, 0.5 miles away (NHS.uk details)
Nearest pharmacies
- Borno Chemists, under 0.1 miles away
- Prx Pharmacy, under 0.1 miles away
- Park Pharmacy, 0.2 miles away
Nearest railway stations
- Herne Bay Station, 0.5 miles away
- Chestfield & Swalecliffe Station, 2.5 miles away
- Whitstable Station, 4 miles away
Around The Laleham
- H: The Laleham
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about The Laleham
Where is The Laleham located?
The Laleham is a residential care home in Herne Bay, Kent, CT6 5JN. You can view its exact location and get directions from the map on this page.
What type of care does The Laleham provide?
The Laleham is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Laleham's CQC rating?
The Laleham is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 15 October 2022. You can read the full CQC report from the link on this page.
Does The Laleham provide dementia care?
Yes. The Laleham supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Laleham offer respite or short-term care?
Yes. The Laleham offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Laleham
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Laleham is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. The Laleham is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Laleham offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Laleham supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Laleham has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from The Laleham. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Herne Bay
- Broomfield Lodge — CQC Good
- H M T Care - 48 Albany Drive — CQC Good
- Harbour Care Home — CQC Good
- High Pines Residential Home — CQC Good
- Kimberley Residential Home — CQC Good
- Miramar Care Home — CQC Good
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