Harbour Care Home

Logo of Harbour Care Home, a care home in Herne Bay, Kent, offering older person care, mental health care, learning disability and autism support and younger adults care.

Harbour Care Home is a residential care home in Herne Bay, Kent (CT6 8HY). It holds a CQC rating of Good.

About Harbour Care Home

Here at Harbour Care Home, we are proud to be part of the Herne Bay community in Kent, offering a place where people feel genuinely at home. Whether someone is joining us for a short respite stay or moving in on a longer term basis, we want every person who walks through our doors to feel welcomed, respected, and well looked after. We support a wide range of people, including older adults, younger adults, and individuals living with a learning disability, autism, or mental health needs. This breadth of experience means our team understands that no two people are the same, and we take the time to get to know each person as an individual rather than simply focusing on their care needs. What someone enjoys, how they like their day to look, who matters to them, these things shape how we support them. Our most recent Care Quality Commission inspection rated us as Good, which we are genuinely pleased about. It reflects the effort our team puts in every day and the standards we hold ourselves to. That said, we never see a good rating as a reason to stand still. We are always looking at how we can do better, listening to the people we support and their families, and making improvements where we can. Being in Herne Bay is something we really value. The seafront and town are close by, and we encourage people to stay connected to the wider community as much as they wish to. Maintaining those links, whether that means a walk along the coast or a visit from someone familiar, makes a real difference to wellbeing. If you are considering Harbour Care Home for yourself or someone you care about, we would love to hear from you and answer any questions you might have.

Care provided at Harbour Care Home

Read the full inspection report on the CQC website.

Common questions about Harbour Care Home

Where is Harbour Care Home located?

Harbour Care Home is a residential care home in Herne Bay, Kent, CT6 8HY. You can view its exact location and get directions from the map on this page.

What type of care does Harbour Care Home provide?

Harbour Care Home is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Harbour Care Home's CQC rating?

Harbour Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 May 2019. You can read the full CQC report from the link on this page.

Does Harbour Care Home offer respite or short-term care?

Yes. Harbour Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Harbour Care Home

Can Mum or Dad stay here if their dementia gets worse?

No. Harbour Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Harbour Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Harbour Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Harbour Care Home supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Harbour Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Harbour Care Home. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Harbour Care Home

Respite Care at Harbour Care Home

Respite rooms in popular homes go early, so a summer or Christmas stay is worth arranging months ahead. Harbour Care Home offers respite alongside longer stays, and its own text mentions both short breaks and permanent moves. Pack everyday clothes, medication in the original boxes and a written note of daily routines. Ask what minimum stay applies and whether a short stay can lead into a permanent place if it goes well.

Residential Care at Harbour Care Home

The difference between residential and nursing care comes down to who is on duty, because a nursing home keeps registered nurses on site while a residential home relies on care staff and calls in district nurses as required. Harbour Care Home in Herne Bay holds a residential registration, and its own text describes support shaped around what a person enjoys and how they like their day to look. Meals, laundry, help with personal care and company through the afternoon are the substance of it. Typical fees across the South East run from £1100 to £1450 a week, which is a regional guide rather than this home's rate. Ask what is included before extras such as hairdressing or chiropody. Ask also what would happen if nursing needs developed later.

Older Person Care at Harbour Care Home

Most families start thinking about a home when the ordinary parts of the day stop working, when tablets get missed or a bath becomes unsafe. Harbour Care Home is registered for older person care, so help with washing, dressing, medication and simply having company falls within what it provides. Companionship is the part most easily overlooked, yet it often decides whether somebody settles. On a visit, ask how mornings are organised and whether a resident can get up and eat when they choose. Ask how many staff are on duty overnight, where they are based, and how long a call bell usually takes to answer. Kent County Council typically pays between £800 and £950 a week, so any difference from the home's own fee is worth raising early.

Mental Health at Harbour Care Home

Routine, privacy and being treated as an adult carry most of the weight in mental health support, more than any single therapy. Mental health needs fall within what Harbour Care Home is registered to provide. The practical questions are about expertise and difficult days, so ask what training staff have had and who is called when somebody becomes unwell. Ask also whether a room is held during a hospital stay.

Younger Adults at Harbour Care Home

Being under sixty five in a setting built mainly around older people can be isolating unless a home plans for it. Younger adults are part of the registration at Harbour Care Home, which also supports older residents. The Care Quality Commission rated the service good in May 2019, a judgement worth testing against what current families say. Ask who else there is of a similar age and what the week holds beyond the lounge.

Learning Disability and Autism at Harbour Care Home

A plan for somebody with a learning disability or autism should read like a description of a person, covering routines, sensory sensitivities and the things that cause real distress. Harbour Care Home includes learning disability and autism in its registration. Support of this kind is normally funded and reviewed by the council, with a yearly review and sometimes a care and treatment review alongside. Ask who attends those meetings and how independence is built into an ordinary week.

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