The Hailey Residential Care Home

Logo of The Hailey Residential Care Home, a care home in Herne Bay, Kent, offering older person care, mental health care and younger adults care.

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About Us

The Hailey Residential Care Home is in Herne Bay, Kent. We support older people who need help with daily life, adults with mental health needs and younger adults, and we offer respite stays for people who need residential care for a short period. You will want to know about our last inspection, so here it is. The Care Quality Commission rated us requires improvement overall. We did not dispute the findings. The work since has focused on what residents actually feel day to day, which is safe and accurate medication practice, consistent staffing so that people are supported by a team that knows them, and making sure a concern raised by a resident or a relative reaches a manager and gets a proper answer. Beyond that, the home runs around the people in it. Residents choose when to get up, what to eat and how they spend their time, and rooms are furnished with their own belongings. Where somebody has mental health needs, we agree in advance what a difficult patch looks like for them and what they want us to do about it, so decisions are not improvised at the worst moment. Health needs are managed with local GPs and community teams, and we contact families early when something changes. Please come and visit, ask about the inspection directly and judge the home as it is now.

Common questions about The Hailey Residential Care Home

Where is The Hailey Residential Care Home located?

The Hailey Residential Care Home is a residential care home in Herne Bay, Kent, CT6 6AU. You can view its exact location and get directions from the map on this page.

What type of care does The Hailey Residential Care Home provide?

The Hailey Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Hailey Residential Care Home's CQC rating?

The Hailey Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 December 2018. You can read the full CQC report from the link on this page.

Does The Hailey Residential Care Home offer respite or short-term care?

Yes. The Hailey Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The Hailey Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The Hailey Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. The Hailey Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. The Hailey Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The Hailey Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. The Hailey Residential Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 4 December 2018
  • Report published: 4 December 2018

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

The Hailey Residential Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from The Hailey Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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