Upton House

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About Us

Here at Upton House, we are a care home based in Deal, Kent, providing residential support for older people in a setting that feels genuinely like home. We care for people living with dementia, those who need permanent residential care, and individuals looking for shorter term respite stays, whether to recover after a hospital admission or to give a family carer some well earned rest.

We know that choosing a care home is one of the most significant decisions a family can make, and we do not take that responsibility lightly. From the very first conversation, we try to make the process as straightforward and reassuring as possible. We take time to understand each person as an individual, not just their care needs, but their routines, their preferences, what makes them laugh, and what matters most to them day to day.

For those living with dementia, we understand how important familiarity and consistency are. Our approach is calm and unhurried, and we work closely with families to make sure that the people we support feel safe and recognised throughout their time with us.

Our most recent inspection by the Care Quality Commission resulted in an overall rating of Good, which we are proud of, though we see it as a reflection of the ordinary everyday effort our team brings rather than something to rest on.

Deal is a wonderful town, and being part of this community genuinely matters to us. Whether someone is joining us for a short stay or making Upton House their long term home, we want them to feel connected, comfortable, and cared for in the truest sense of the word.

If you would like to find out more or come and have a look around, we would always encourage you to get in touch. We are happy to answer any questions at all.

Common questions about Upton House

Where is Upton House located?

Upton House is a residential care home in Deal, Kent, CT14 0BA. You can view its exact location and get directions from the map on this page.

What type of care does Upton House provide?

Upton House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Upton House's CQC rating?

Upton House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 May 2025. You can read the full CQC report from the link on this page.

Does Upton House provide dementia care?

Yes. Upton House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Upton House offer respite or short-term care?

Yes. Upton House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Upton House

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Upton House

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Upton House is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Upton House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Upton House offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Upton House is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 23 May 2025
  • Report published: 23 May 2025

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Upton House compares in Dover

Measured against the 39 care homes for older people registered in Dover. The dark dot is this home.

Size
20 places. Smaller than 24 of the 39 homes. The local average is 29 places.
CQC rating
Good. 25 of the 39 homes (64%) are rated Good or Outstanding. Across Kent the figure is 68%.
Latest report
23 May 2025. 14 of the 39 homes have published a newer inspection report since.
Registered
January 2011. 24 of the 39 homes registered more recently.
Care offered
Dementia care. Of the 39 homes, 23 offer dementia care.
Food hygiene
3 out of 5. The same rating as 2 of the 33 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Dover.

The local picture: Dover

What the numbers say about care for older people in Dover, in Kent.

What care costs in Kent, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£1,187£1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.)
Nursing care£1,378£1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.)
Residential dementia careNot published separately£1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 15,300. Rising to 18,000 by 2035, up 18%
  • People aged 85 and over: 3,800. Rising to 5,800 by 2035, up 53%
  • Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 27%
  • Dementia diagnosis rate: 59%. The NHS ambition is 67%. Kent as a whole is 62%.
  • Care home beds per 1,000 people aged 75+: 75. Kent average is 77.
  • Care homes, last 12 months: 0 opened, 1 closed. 1 changed owner, covering 21 beds.
  • Care home beds filled across Kent: 88%. The 12 month average is 88%.
  • Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Upton House

Facts from public registers, and what is close by.

Registered with CQC
24 January 2011, so 15 years.
Food hygiene rating
3 out of 5. Generally satisfactory. Last inspected by the local council on 18 August 2026.
Run by
Upton House, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Upton House

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Queen Elizabeth the Queen Mother Hospital, Margate, 8.8 miles away

It is about 8.8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Sandwich Station, 1.1 miles away
  • Deal Station, 3.3 miles away
  • Walmer Station, 3.9 miles away

Around Upton House

1 mile3 miles5 milesH24 hour A&E: Queen Elizabeth the Queen Mother Hospital, Margate, 8.8 miles awayAGP practice: Sandwich Medical Practice, 1.4 miles awayGGP practice: The New Golf Road Surgery, 3 miles awayGGP practice: Ash Surgery, 3.2 miles awayGDentist: New Street Dental Practice, 1.4 miles awayDDentist: Cornerways Dental Surgery, 1.4 miles awayDDentist: Myint Dental, 3.3 miles awayDPharmacy: Boots, 1.5 miles awayPPharmacy: Eastry Pharmacy, 1.6 miles awayPPharmacy: Golf Road Pharmacy, 3 miles awayPRailway station: Sandwich Station, 1.1 miles awaySRailway station: Deal Station, 3.3 miles awaySRailway station: Walmer Station, 3.9 miles awaySA&E 8.8 mi
  • H: Upton House
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Typical weekly fees in the South East

Upton House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Upton House. Actual fees depend on the room, the level of care and how it is funded.

Contact Upton House

Phone the home directly, or send an enquiry and we will pass it on.

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