The Laurels
The Laurels is a residential care home in Ashford, Kent (TN24 9AF). It holds a CQC rating of Good.
About The Laurels
We are a residential home in Ashford supporting adults who need somewhere settled to live, including people living with mental health conditions. What we try to offer is stability. Familiar staff, a predictable shape to the week, meals at reliable times and a house where somebody can be left in peace when peace is what they need. People living here have their own rooms and their own belongings and a genuine say in how the place runs. For adults who have spent time in settings where very little was within their control, that counts for more than any facility we could list. Support is arranged around the individual. For some people it centres on staying well: managing medication, keeping appointments, noticing early when things are becoming difficult and having staff nearby who know the person well enough to see it coming. For others it is about doing more, whether that means work, study, volunteering, managing money with a hand from us, or getting out regularly and keeping up with family and friends. We keep our team as settled as we can, because trust takes a long time to build and is easily undone. Respite stays are available as well as longer places. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a place, please come and visit and ask us whatever you need to.
Care provided at The Laurels
- Mental health care
- Respite care
- Last CQC inspection: 2 October 2019
Read the full inspection report on the CQC website.
How The Laurels compares in Ashford
Measured against the 43 care homes registered in Ashford. The dark dot is this home.
- Size
- 6 places. Smaller than 25 of the 43 homes. The local average is 26 places.
- CQC rating
- Good. 39 of the 43 homes (91%) are rated Good or Outstanding. Across Kent the figure is 73%.
- Latest report
- 2 October 2019. 21 of the 43 homes have published a newer inspection report since.
- Registered
- November 2010. One of the longer established homes. 37 of the 43 registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 25 of the 26 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Ashford.
The local picture: Ashford
What the numbers say about care for older people in Ashford, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,000. Rising to 17,600 by 2035, up 18%
- People aged 85 and over: 3,700. Rising to 6,000 by 2035, up 61%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,500 by 2035, up 30%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 60. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed. 2 changed owner, covering 29 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Laurels
Facts from public registers, and what is close by.
- Registered with CQC
- 25 November 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 22 April 2026.
- Run by
- Caretech Community Services (No.2) Limited, which runs 24 adult social care services in England. 22 of the 24 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Laurels
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 2.3 miles away
It is about 2.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- New Hayesbank Surgery, 0.9 miles away
- Sydenham House Medical Centre, 1.6 miles away
- Ashford Medical Partnership, 2.3 miles away
Nearest dentists
- Chopra Dental Ltd, under 0.1 miles away (NHS.uk details)
- Easy Smile (Eureka Place), 0.6 miles away (NHS.uk details)
- Trinity House, 0.7 miles away (NHS.uk details)
Nearest pharmacies
- Delmergate (Ashford) Limited, 0.6 miles away
- Courts Pharmacy, 0.9 miles away
- Boots, 1.5 miles away
Nearest railway stations
- Ashford International Station, 1.8 miles away
- Wye Station, 2.2 miles away
- Charing (Kent) Station, 5 miles away
Around The Laurels
- H: The Laurels
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about The Laurels
Where is The Laurels located?
The Laurels is a residential care home in Ashford, Kent, TN24 9AF. You can view its exact location and get directions from the map on this page.
What type of care does The Laurels provide?
The Laurels is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.
What is The Laurels's CQC rating?
The Laurels is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 October 2019. You can read the full CQC report from the link on this page.
Does The Laurels offer respite or short-term care?
Yes. The Laurels offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Laurels
Can Mum or Dad stay here if their dementia gets worse?
No. The Laurels is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Laurels is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Laurels offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Laurels has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Laurels. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Ashford
- The Autistic Trust - 118 Beaver Lane — CQC Outstanding
- Anderida — CQC Good
- Ashlea House — CQC Good
- Belmont — CQC Good
- Birch House — CQC Good
- Boldshaves Oast — CQC Good
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