Southfields
Southfields is a residential care home in Ashford, Kent (TN23 5RW). It holds a CQC rating of Good.
About Southfields
Southfields is a residential care home in Ashford. We support older people and younger adults, including adults with a learning disability, autistic adults, and people with physical disabilities or sight and hearing loss. Because the people who live here are at very different stages of life and want very different things, we plan individually rather than running the house to a single routine. Some people are out a good deal, at activities, at work or seeing family. Others prefer things quiet and predictable. Neither is treated as a problem. Support is agreed with each person using whatever way of communicating already works for them, and we take the trouble to learn it properly. Help with washing, dressing, mobility and medication is given discreetly and at the time somebody prefers. We pay close attention to the practical things that often decide whether a house works for a person: moving about safely, equipment that suits, and information available in a form somebody can actually use. Health appointments are followed up properly rather than left to drift. Families and friends are welcome whenever they want to come, and short respite stays are available, which can also be a good way of seeing whether we suit before anyone commits. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to look round.
Care provided at Southfields
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 17 May 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Southfields. Report published 17 May 2019.
- 11 March 2019
- 15 places, 2 people were using the service at the time
Safe
Inspectors found that the provider had invested in the property and finished the renovation work. A breach in regulation found at the last inspection was now met. The management team reviewed medicines practice, including availability and storage. The provider had carried out checks to make sure staff were suitable to work with people, and staff levels reflected people's needs.
Effective
Inspectors found that staff had the skills and training needed to support people. Staff were supported by the registered manager. Records were up to date and reviewed, and guidance was in place so staff could support people in a consistent way.
Caring
Inspectors found that people were happy and that staff engaged with people in a kind way. The service supported people to keep up relationships with family and friends. People were encouraged to increase their independence.
Responsive
Inspectors found that care plans were detailed and set out how people wanted to be supported. The plans reflected people's goals and ambitions. People were busy during the visit, taking part in activities and outings. People and relatives felt able to raise concerns if they had any.
Well-led
Inspectors found that systems to assess, monitor and improve the service were robust and effective. At the last inspection, formal audits had not started. The registered manager and staff worked with a clear vision for the service, and people were consulted on key issues that might affect them.
What people told the inspectors
Inspectors said feedback from a relative was positive, and that communication from staff was good. People and relatives commented on the attitudes of staff and said they felt able to raise concerns.
Since the last inspection
Rated Good in May 2019, up from Requires improvement.
Effective moved from Requires improvement to Good; Responsive moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Safe is still Good; Caring is still Good.
- 8 April 2022: Inspection looking at part of the service
- 17 May 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 1 March 2018: Routine inspection, rated Requires improvement
- 22 November 2016: Routine inspection, rated Requires improvement
- 4 March 2014: Routine inspection
- 23 February 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Southfields compares in Ashford
Measured against the 20 care homes for older people registered in Ashford. The dark dot is this home.
- Size
- 10 places. Smaller than 18 of the 20 homes. The local average is 48 places.
- CQC rating
- Good. 18 of the 20 homes (90%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 17 May 2019. 16 of the 20 homes have published a newer inspection report since.
- Registered
- January 2011. One of the longer established homes. 15 of the 20 registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 17 of the 17 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Ashford.
The local picture: Ashford
What the numbers say about care for older people in Ashford, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,000. Rising to 17,600 by 2035, up 18%
- People aged 85 and over: 3,700. Rising to 6,000 by 2035, up 61%
- Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,500 by 2035, up 30%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 60. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed. 2 changed owner, covering 29 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Southfields
Facts from public registers, and what is close by.
- Registered with CQC
- 17 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 5 February 2026.
- Run by
- Kent County Council, which runs 14 adult social care services in England. All 14 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Southfields
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- William Harvey Hospital, Ashford, 2.6 miles away
It is about 2.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Kingsnorth Medical Practice, 0.8 miles away
- Sydenham House Medical Centre, 1.3 miles away
- Ashford Medical Partnership, 1.8 miles away
Nearest dentists
- Beaconsfield Dental Practice, 0.1 miles away (NHS.uk details)
- Beaconsfield Dental Practice - Ashford, 0.6 miles away (NHS.uk details)
- Oradent Kent Ltd, 0.6 miles away (NHS.uk details)
Nearest pharmacies
- Kamsons Pharmacy, 0.1 miles away
- Ashworth's Dispensing Chemist, 0.5 miles away
- Well, 0.6 miles away
Nearest railway stations
- Ashford International Station, 1.1 miles away
- Ham Street Station, 4.4 miles away
- Wye Station, 4.8 miles away
Around Southfields
- H: Southfields
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Southfields
Where is Southfields located?
Southfields is a residential care home in Ashford, Kent, TN23 5RW. You can view its exact location and get directions from the map on this page.
What type of care does Southfields provide?
Southfields is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Southfields's CQC rating?
Southfields is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 May 2019. You can read the full CQC report from the link on this page.
Does Southfields offer respite or short-term care?
Yes. Southfields offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Southfields
Can Mum or Dad stay here if their dementia gets worse?
No. Southfields is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Southfields is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Southfields offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Southfields supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Southfields has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Southfields. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Ashford
- The Autistic Trust - 118 Beaver Lane — CQC Outstanding
- Anderida — CQC Good
- Ashlea House — CQC Good
- Belmont — CQC Good
- Birch House — CQC Good
- Boldshaves Oast — CQC Good
Browse all care homes in Ashford.