Cosy Lodge

Cosy Lodge is a residential care home in Ashford, Kent (TN27 0EH). It holds a CQC rating of Good.

About Cosy Lodge

Cosy Lodge is a residential care home in Ashford, Kent, for adults with a learning disability and autistic adults. We are a house rather than an institution, and being small is the point. Staff get to know the people they support properly, which is worth more than any written plan, and the household runs around the people living in it instead of around a rota. People have their own rooms and their own belongings, a real say in what gets cooked and what happens at the weekend, and they decide who comes to visit. Support is agreed with each person. Some need help with personal care and health needs. Others mainly want somebody alongside them so that a demanding world becomes manageable, and support to do things for themselves rather than have them done. We expect people to take on more over time rather than settle into being looked after. For autistic residents especially, predictability does most of the work. Routines that hold, clear information, honest notice before anything changes and genuine choice prevent far more distress than any reaction after the event. Where somebody is having a hard time, we look first at what is being asked of them. Respite stays are available. Our most recent overall rating from the Care Quality Commission is good. Please contact us to arrange a visit.

Care provided at Cosy Lodge

Read the full inspection report on the CQC website.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Cosy Lodge. Report published 14 September 2019.

  • 15 August 2019

Safe

Inspectors found that people's medicines were managed safely. Risks to people's health and safety were assessed, and action was taken to remove or reduce them. Staff knew how to identify and report concerns about abuse, and there were enough staff who had been recruited safely.

Effective

Inspectors found that people were supported to keep good health and to meet their nutritional needs. When people were unwell or needed extra support, they were referred to health care professionals and other agencies. Staff supported people in the least restrictive way possible.

Caring

Inspectors found that staff treated people with respect and dignity. Not all people could say in words what they thought. Inspectors observed that they looked comfortable and at ease with staff.

Responsive

Inspectors found that people and their relatives were involved in choosing their care and support in the way they preferred. People took part in a range of activities that they helped to choose and enjoyed. Support focused on giving people chances to gain new skills and become more independent.

Well-led

Inspectors found that relatives and staff spoke highly of the registered manager. They said the manager was always available, supportive and approachable. Staff knew their roles and could talk about the values and vision of the service.

What people told the inspectors

People indicated they felt safe with the staff. Relatives told inspectors they would be confident to raise any concerns with the registered manager and felt they would be listened to.

Since the last inspection

Rated Good in September 2019, the same overall rating as before (Good).

Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.

  • 15 August 2019: Routine inspection
  • 15 November 2016: Routine inspection
  • 19 March 2014: Inspection looking at part of the service
  • 8 January 2014: Routine inspection
  • 8 February 2013: Routine inspection
  • 16 February 2012: Routine inspection

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Cosy Lodge compares in Ashford

Measured against the 43 care homes registered in Ashford. The dark dot is this home.

Size
7 places. Smaller than 24 of the 43 homes. The local average is 26 places.
CQC rating
Good. 39 of the 43 homes (91%) are rated Good or Outstanding. Across Kent the figure is 73%.
Latest report
14 September 2019. 23 of the 43 homes have published a newer inspection report since.
Registered
December 2010. 30 of the 43 homes registered more recently.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Ashford.

The local picture: Ashford

What the numbers say about care for older people in Ashford, in Kent.

What care costs in Kent, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£1,187£1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.)
Nursing care£1,378£1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.)
Residential dementia careNot published separately£1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 15,000. Rising to 17,600 by 2035, up 18%
  • People aged 85 and over: 3,700. Rising to 6,000 by 2035, up 61%
  • Living with dementia, aged 65 and over (estimate): 1,900. Rising to 2,500 by 2035, up 30%
  • Dementia diagnosis rate: 58%. The NHS ambition is 67%. Kent as a whole is 62%.
  • Care home beds per 1,000 people aged 75+: 60. Kent average is 77.
  • Care homes, last 12 months: 0 opened, 0 closed. 2 changed owner, covering 29 beds.
  • Care home beds filled across Kent: 88%. The 12 month average is 88%.
  • Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Cosy Lodge

Facts from public registers, and what is close by.

Registered with CQC
3 December 2010, so 15 years.
Run by
Counticare Limited, which runs 11 adult social care services in England. All 11 that have a rating are rated Good or Outstanding.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Cosy Lodge

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • William Harvey Hospital, Ashford, 6.1 miles away

It is about 6.1 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Charing (Kent) Station, 1.1 miles away
  • Pluckley Station, 3.6 miles away
  • Ashford International Station, 4.7 miles away

Around Cosy Lodge

1 mile3 miles5 milesH24 hour A&E: William Harvey Hospital, Ashford, 6.1 miles awayAGP practice: Charing Surgery, 1.2 miles awayGGP practice: New Hayesbank Surgery, 4 miles awayGGP practice: Len Valley Practice, 4.6 miles awayGDentist: Trinity House, 3.3 miles awayDDentist: Easy Smile (Eureka Place), 3.3 miles awayDDentist: Jade Dental Practice, 3.4 miles awayDPharmacy: The Charing Pharmacy, 1.2 miles awayPPharmacy: Delmergate (Ashford) Limited, 3.3 miles awayPPharmacy: Delmergate (Ashford) Limited, 3.5 miles awayPRailway station: Charing (Kent) Station, 1.1 miles awaySRailway station: Pluckley Station, 3.6 miles awaySRailway station: Ashford International Station, 4.7 miles awaySA&E 6.1 mi
  • H: Cosy Lodge
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Common questions about Cosy Lodge

Where is Cosy Lodge located?

Cosy Lodge is a residential care home in Ashford, Kent, TN27 0EH. You can view its exact location and get directions from the map on this page.

What type of care does Cosy Lodge provide?

Cosy Lodge is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is Cosy Lodge's CQC rating?

Cosy Lodge is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 September 2019. You can read the full CQC report from the link on this page.

Does Cosy Lodge offer respite or short-term care?

Yes. Cosy Lodge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Cosy Lodge

Can Mum or Dad stay here if their dementia gets worse?

No. Cosy Lodge is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Cosy Lodge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Cosy Lodge offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Cosy Lodge has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Cosy Lodge. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Ashford

Browse all care homes in Ashford.