Outlook Care - Veronica Close

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About Us

We at Outlook Care Veronica Close offer a warm and welcoming residential care home in Romford, providing specialised support for adults with learning disabilities and autism, alongside older person care, respite stays, and dedicated care for younger adults. Our home in the RM postcode area of Havering is designed to feel like a true home from home for every person who lives with us.

Nestled within a friendly residential neighbourhood of Romford, Veronica Close benefits from the calm surroundings of a familiar community setting whilst remaining well connected to the wider amenities of Havering and London. Our environment has been thoughtfully arranged to be comfortable, accessible, and reassuring, giving residents the space to relax, express themselves, and enjoy daily life at their own pace.

Our specialisms shape everything we do. For adults living with a learning disability or autism, we take a person centred approach that recognises each individual's preferences, communication style, and aspirations. This means supporting residents to build daily routines that feel meaningful, encouraging independence wherever possible, and offering gentle, consistent support where it is needed most. For younger adults, we focus on promoting confidence, choice, and community engagement, whilst our older residents benefit from attentive residential care that prioritises dignity, comfort, and companionship. We also welcome respite guests, providing families and regular carers with the peace of mind that their loved one is in capable, compassionate hands during short stays.

In practice, this blend of specialisms means that families can trust us to understand the whole person, not just their care needs. We work closely with relatives, healthcare professionals, and advocates to ensure that every resident feels heard, respected, and genuinely at home. From supporting hobbies and interests to encouraging social connection and celebrating small everyday milestones, our team is committed to enriching life at every stage.

We are proud that the Care Quality Commission has rated our home as Good across every domain, including Safe, Effective, Caring, Responsive, and Well led. For families, this independent recognition offers reassurance that the care provided here meets the standards you would expect for someone you love, delivered by a team that takes pride in doing things properly.

Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options for a relative in Romford or the wider Havering area, we warmly invite you to get in touch, ask questions, and discover whether Outlook Care Veronica Close might be the right next chapter for your loved one. We are here to listen, to guide, and to welcome you whenever you are ready.

Common questions about Outlook Care - Veronica Close

Where is Outlook Care - Veronica Close located?

Outlook Care - Veronica Close is a residential care home in Romford, Havering, RM3 8JW. You can view its exact location and get directions from the map on this page.

What type of care does Outlook Care - Veronica Close provide?

Outlook Care - Veronica Close is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Outlook Care - Veronica Close's CQC rating?

Outlook Care - Veronica Close is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 June 2026. You can read the full CQC report from the link on this page.

Does Outlook Care - Veronica Close offer respite or short-term care?

Yes. Outlook Care - Veronica Close offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Outlook Care - Veronica Close

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Outlook Care - Veronica Close

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Outlook Care - Veronica Close is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Outlook Care - Veronica Close is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Outlook Care - Veronica Close offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Outlook Care - Veronica Close supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 18 June 2026
  • Report published: 18 June 2026

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

Outlook Care - Veronica Close has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Outlook Care - Veronica Close. Actual fees depend on the room, the level of care and how it is funded.

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