Carlton House Residential Care Home

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About Us

We are Carlton House Residential Care Home in Pinner. We provide residential care for older people, including those living with dementia, and we also support younger adults whose needs suit a residential setting. Respite stays are available too.

We think a care home should feel domestic. People bring their own furniture and pictures, keep their own habits, get up and go to bed when it suits them and decide how much they want to join in with what is going on. Some days that means the lounge and plenty of company. Other days it means a quiet room and a book, and that is an equally reasonable way to spend an afternoon.

For people living with dementia, we work with the person as they are now. That means knowing their history and their preferences, recognising early what tends to unsettle them, and having the patience to move at their pace rather than the timetable's.

Families are welcome here at any reasonable hour. We keep relatives informed about health and mood rather than waiting to be asked, and if something has gone wrong we say so and explain what we have changed.

Our most recent overall rating from the Care Quality Commission is good. The best way to judge any home is to walk into it, so please ring us and come and see what an ordinary day here looks like.

Common questions about Carlton House Residential Care Home

Where is Carlton House Residential Care Home located?

Carlton House Residential Care Home is a residential care home in Pinner, Harrow, HA5 4EP. You can view its exact location and get directions from the map on this page.

What type of care does Carlton House Residential Care Home provide?

Carlton House Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Carlton House Residential Care Home's CQC rating?

Carlton House Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 December 2023. You can read the full CQC report from the link on this page.

Does Carlton House Residential Care Home provide dementia care?

Yes. Carlton House Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Carlton House Residential Care Home offer respite or short-term care?

Yes. Carlton House Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Carlton House Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Carlton House Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Carlton House Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Carlton House Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Carlton House Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Carlton House Residential Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 6 December 2023
  • Report published: 6 December 2023

Overall: Good

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

Carlton House Residential Care Home has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Carlton House Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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