Whitehaven Residential Home

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About Us

We at Whitehaven Residential Home offer compassionate residential care in the welcoming town of Waterlooville, Hampshire. Our home provides a comforting alternative to hospital or isolated living for older people, including those living with dementia, and we take pride in being a familiar and friendly part of the local community.

Nestled within the PO postcode area of Waterlooville, our home benefits from the peaceful yet well connected character of this South East town. The surroundings offer a calm atmosphere where residents can feel settled, whilst remaining close to the amenities, green spaces, and community life that make Hampshire such a treasured place to call home. Families visiting loved ones will find the setting accessible and reassuring, with the everyday rhythms of Waterlooville just beyond our doors.

Our specialisms centre on older person care, residential care, dementia care, and respite care. For residents, this means daily support tailored to individual needs, whether that involves gentle assistance with personal care, a familiar routine to bring reassurance to those living with memory loss, or a warm and temporary stay to support recovery or give family carers a well earned break. For families, it means peace of mind knowing that a loved one is looked after with dignity, patience, and genuine warmth. We understand that choosing residential care is a deeply personal decision, and we work closely with families to ensure that each resident feels known, respected, and truly at home.

Our most recent CQC inspection, carried out in April 2026, resulted in an overall rating of Requires Improvement. We are proud that inspectors rated us Good in both the Caring and Responsive domains, reflecting the kindness of our team and our commitment to meeting residents' individual needs. We recognise that improvements are needed in the areas of Safe, Effective, and Well led, and we are actively working to strengthen these aspects of our home so that every family can feel completely confident in the care we provide. Transparency and continual improvement are values we hold close, and we welcome open conversations about our progress.

If you are exploring residential or dementia care options in Waterlooville for a parent, relative, or loved one, we would be delighted to hear from you. Please get in touch to arrange a visit, ask questions, or simply talk through what you are looking for. Choosing the right home is one of the most important decisions a family can make, and we are here to guide you with warmth, honesty, and understanding every step of the way.

Common questions about Whitehaven Residential Home

Where is Whitehaven Residential Home located?

Whitehaven Residential Home is a residential care home in Waterlooville, Hampshire, PO8 0DN. You can view its exact location and get directions from the map on this page.

What type of care does Whitehaven Residential Home provide?

Whitehaven Residential Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Whitehaven Residential Home's CQC rating?

Whitehaven Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 13 April 2026. You can read the full CQC report from the link on this page.

Does Whitehaven Residential Home provide dementia care?

Yes. Whitehaven Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Whitehaven Residential Home offer respite or short-term care?

Yes. Whitehaven Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Whitehaven Residential Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Whitehaven Residential Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Whitehaven Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Whitehaven Residential Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Whitehaven Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Whitehaven Residential Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 13 April 2026
  • Report published: 13 April 2026

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

Whitehaven Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Whitehaven Residential Home. Actual fees depend on the room, the level of care and how it is funded.

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