Swan Care Home
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Respite Care
- CQC: Inadequate
- Care Home
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About Us
We are Swan Care Home in Southminster, Essex. We provide residential care for older people, including those living with dementia, and we also take respite bookings for shorter stays.
We have kept our focus clear rather than trying to be everything to everyone. Residential care for older people is what we do, and dementia care is a large part of it. Doing that well depends on knowing each person properly: their history, the work they did, the family names, the things that comfort them and the things that reliably unsettle them. Staff who carry that knowledge are the ones who can head off distress before it takes hold, and who notice quickly when somebody is unwell.
Beyond that, much of what makes a day here good is quite unremarkable. A decent breakfast at a time that suits you. Your own chair and your own belongings. The garden when the weather allows. Company if you want it and quiet if you would rather, and somebody with the time to sit down and properly listen.
We also support people to keep hold of what they can still manage themselves, and to keep up the connections they already have locally.
Relatives are welcome at any reasonable hour, and we tell them when something has changed rather than waiting to be asked. Please ring us and come and see the home at a normal busy time of day.
Common questions about Swan Care Home
Where is Swan Care Home located?
Swan Care Home is a residential care home in Southminster, Essex, CM0 7TR. You can view its exact location and get directions from the map on this page.
What type of care does Swan Care Home provide?
Swan Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Swan Care Home's CQC rating?
Swan Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 16 July 2026. You can read the full CQC report from the link on this page.
Does Swan Care Home provide dementia care?
Yes. Swan Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Swan Care Home offer respite or short-term care?
Yes. Swan Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Swan Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Swan Care Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Swan Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
No. Swan Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Swan Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Swan Care Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 16 July 2026
- Report published: 16 July 2026
Overall: Inadequate
- Safe: Inadequate
- Effective: Inadequate
- Caring: Inadequate
- Responsive: Inadequate
- Well-led: Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Swan Care Home. Report published 16 July 2026.
- Assessed between 18 May 2026 and 9 June 2026 under CQC's new approach, to follow up on enforcement action.
Safe
CQC found continued breaches of regulations relating to risk management, safeguarding and premises. Inspectors made multiple referrals to keep people safe, including to the local authority safeguarding team and the fire service. People were placed at potential risk of avoidable harm.
Effective
CQC found continued breaches of regulations relating to consent and staffing. Improvements had been made to recruitment practice, and the service was no longer in breach in this area.
Caring
CQC found a continued breach of regulations relating to dignity and respect. Inspectors found people did not receive dignified care.
Responsive
CQC found a continued breach of regulations relating to person-centred care. Inspectors found people did not receive person-centred care.
Well-led
CQC found a continued breach relating to governance. It said governance and oversight measures were extremely poor, and the provider had failed to rectify widespread and significant concerns identified by CQC. A fourth new manager had just started at the time of the inspection.
What people told the inspectors
Some people expressed general satisfaction with their care, and relatives gave some positive feedback about care staff. Relatives also raised concerns about staffing levels and about constant changes at the service leading to instability and a lack of consistent communication.
From my point of view, it is clean and always looks okay, no problems. A relative
Since the last inspection
Rated Inadequate in July 2026, the same overall rating as before (Inadequate).
Safe is still Inadequate; Effective is still Inadequate; Caring is still Inadequate; Responsive is still Inadequate; Well-led is still Inadequate.
- 16 July 2026: Assessment under our new approach, rated Inadequate. This inspection gave the current rating.
- 6 January 2026: Assessment under our new approach, rated Inadequate
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Swan Care Home compares in Maldon
Measured against the 15 care homes for older people registered in Maldon. The dark dot is this home.
- Size
- 21 places. Smaller than 12 of the 15 homes. The local average is 33 places.
- CQC rating
- Inadequate. 12 of the 15 homes (80%) are rated Good or Outstanding. Across Essex the figure is 75%.
- Latest report
- 16 July 2026. The most recent report in the area. None of the other homes has published a newer one.
- Registered
- May 2025. One of the newer homes in the area. Only 0 of the 15 have registered more recently.
- Care offered
- Dementia care. Of the 15 homes, 13 offer dementia care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Maldon.
The local picture: Maldon
What the numbers say about care for older people in Maldon, in Essex.
What care costs in Essex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £849 | £1,384 to £1,672 (Middle half of prices from 11 Essex homes. Median £1,520.) |
| Nursing care | £1,103 | £1,800 to £2,126 (East of England figure, because too few Essex homes publish this price. 17 homes. Median £1,935.) |
| Residential dementia care | Not published separately | £1,602 to £1,877 (East of England figure, because too few Essex homes publish this price. 33 homes. Median £1,785.) |
| Nursing dementia care | Not published separately | £1,870 to £2,100 (East of England figure, because too few Essex homes publish this price. 10 homes. Median £1,940.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 16%
- People aged 85 and over: 2,500. Rising to 4,100 by 2035, up 62%
- Living with dementia, aged 65 and over (estimate): 1,200. Rising to 1,600 by 2035, up 29%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Essex as a whole is 67%.
- Care home beds per 1,000 people aged 75+: 51. Essex average is 67.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across Essex: 88%. The 12 month average is 87%.
- Who pays, across Essex (estimate): 36% council, 38% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Swan Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 6 May 2025, so 1 year.
- Run by
- Airaa Swaan Ltd, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Swan Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Southend University Hospital, Southend-on-Sea, 13 miles away
It is about 13 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- The Dengie Medical Partnership, 0.4 miles away
- William Fisher Med.Ctr., 3.4 miles away
- The Tollesbury Practice, 4.7 miles away
Nearest dentists
- West Mersea Dental Practice, 5.7 miles away (NHS.uk details)
- Quest Dental Care, 8.8 miles away (NHS.uk details)
- Carmelite Dental Practice, 9.1 miles away (NHS.uk details)
Nearest pharmacies
- Reliance Pharmacy, 3.4 miles away
- Tollesbury Pharmacy, 4.6 miles away
- Savages Pharmacy, 5.4 miles away
Nearest railway stations
- Southminster Station, 3.3 miles away
- Burnham-on-Crouch Station, 5.3 miles away
- Althorne Station, 6.5 miles away
Around Swan Care Home
- H: Swan Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Essex
- New 55 bed care home registered with CQC in Basildon: Oaklands (Essex) (5 November 2026)
- Highfield Care Home registered as a 60 bed care home in Uttlesford (5 November 2026)
More local care news for Essex
Typical weekly fees in the East
Swan Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Swan Care Home. Actual fees depend on the room, the level of care and how it is funded.
Contact Swan Care Home
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
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