Southborough Care Home

Is this your care home?

Claim this profile to update details, add photos, and respond to enquiries.

Claim This Profile

About Us

Southborough Care Home is a residential care home in Chelmsford, Essex. We support older people, including those living with dementia, and younger adults, among them people with a learning disability and autistic adults. We also offer respite stays. We would rather be straightforward with you from the outset. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. That was not comfortable reading and we have treated it seriously. The work since has gone into the basics that residents actually feel, which are safe medication practice, keeping staffing consistent so people are looked after by a team that knows them, and making sure that when a resident or a relative raises something it gets to a manager and gets answered properly. The rest of what we do has not changed. People here decide how their own day runs, when to get up, what to eat, whether they want company or quiet. Rooms are furnished with people's own belongings. Personal care is given with dignity and at the person's pace. For residents living with dementia, familiarity does most of the work, so we keep our team settled and learn each person's history rather than just their care needs. Health needs are managed alongside local GPs and community nurses, and we contact families early when something changes. Please come and visit, ask us about the inspection directly and judge the home as it is now.

Common questions about Southborough Care Home

Where is Southborough Care Home located?

Southborough Care Home is a residential care home in Chelmsford, Essex, CM2 0AG. You can view its exact location and get directions from the map on this page.

What type of care does Southborough Care Home provide?

Southborough Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Southborough Care Home's CQC rating?

Southborough Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 March 2025. You can read the full CQC report from the link on this page.

Does Southborough Care Home provide dementia care?

Yes. Southborough Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Southborough Care Home offer respite or short-term care?

Yes. Southborough Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Southborough Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Southborough Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Southborough Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Southborough Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Southborough Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Southborough Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 10 March 2025
  • Report published: 10 March 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Local care news in Essex

More local care news for Essex

Typical weekly fees in the East

Southborough Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Southborough Care Home. Actual fees depend on the room, the level of care and how it is funded.

Is this your care home?

Claim this profile to unlock full details, add photos, respond to enquiries, and more.

Claim This Profile

More care homes in Chelmsford

Other care homes nearby, highest CQC-rated first.

Browse more care homes

All care homes in Chelmsford All care homes in Essex