Whitegates Retirement Home
- Unclaimed Profile
- Older Person Care
- Respite Care
- CQC: Good
- Care Home
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About Us
Whitegates Retirement Home is in Hastings. We provide residential care for older people together with respite stays for those who need a short break.
We do one thing and we try to do it well. There is no nursing unit here and no specialist wing. What we offer is a comfortable house where older people are looked after properly, treated as adults and left in charge of their own days as far as they are able.
That starts with asking. When somebody moves in we want to know their history, their preferences, their worries and their routines, and we write it down so that every member of staff knows it rather than only whoever carried out the assessment. It continues with small things done reliably. Meals people actually want, help offered discreetly, laundry back where it belongs, a hairdresser when it is wanted, the garden used when the weather allows.
Families are part of it. Visitors come and go through the day, can stay for a meal, and are kept properly informed rather than telephoned only when something has gone wrong.
Hastings and the coast are home for most of our residents, and we support people to keep up with the friends, clubs and churches they have always had. We keep in close touch with local GPs and district nurses.
Our most recent overall rating from the Care Quality Commission is good. Please come and see the home, ideally without arranging it first.
Common questions about Whitegates Retirement Home
Where is Whitegates Retirement Home located?
Whitegates Retirement Home is a residential care home in Hastings, East Sussex, TN35 4SB. You can view its exact location and get directions from the map on this page.
What type of care does Whitegates Retirement Home provide?
Whitegates Retirement Home is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Whitegates Retirement Home's CQC rating?
Whitegates Retirement Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 June 2022. You can read the full CQC report from the link on this page.
Does Whitegates Retirement Home offer respite or short-term care?
Yes. Whitegates Retirement Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Whitegates Retirement Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Whitegates Retirement Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
No. Whitegates Retirement Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register
Is there a nurse on site if health needs change?
No. Whitegates Retirement Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Whitegates Retirement Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Whitegates Retirement Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 1 June 2022
- Report published: 1 June 2022
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Whitegates Retirement Home compares in Rother
Measured against the 54 care homes for older people registered in Rother. The dark dot is this home.
- Size
- 24 places. Smaller than 32 of the 54 homes. The local average is 34 places.
- CQC rating
- Good. 44 of the 54 homes (81%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 1 June 2022. 31 of the 54 homes have published a newer inspection report since.
- Registered
- August 2019. 14 of the 54 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 39 of the 45 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Rother.
The local picture: Rother
What the numbers say about care for older people in Rother, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 17,700. Rising to 20,000 by 2035, up 13%
- People aged 85 and over: 4,800. Rising to 7,200 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,800 by 2035, up 23%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 93. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 5 changed owner, covering 194 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Whitegates Retirement Home
Facts from public registers, and what is close by.
- Registered with CQC
- 23 August 2019, so 7 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 3 November 2025.
- Run by
- Greensleeves Homes Trust, which runs 26 adult social care services in England. 18 of the 26 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Whitegates Retirement Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Conquest Hospital, Hastings, 1.3 miles away
It is about 1.3 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- High Glades Medical Centre, 2 miles away
- Sedlescombe & Westfield Surgeries, 2.6 miles away
- Sedlescombe House, 2.6 miles away
Nearest dentists
- Harrow Lane Dental Practice, 1.6 miles away (NHS.uk details)
- Toad Hall Dental Surgery, 1.8 miles away (NHS.uk details)
- Arthur Blackman Clinic, 2.1 miles away (NHS.uk details)
Nearest pharmacies
- Laycock Chemists, 1.5 miles away
- Day Lewis Pharmacy, 1.8 miles away
- Hollington Pharmacy, 2.1 miles away
Nearest railway stations
- Three Oaks Station, 1.9 miles away
- Doleham Station, 2 miles away
- Ore Station, 2.7 miles away
Around Whitegates Retirement Home
- H: Whitegates Retirement Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
Whitegates Retirement Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Whitegates Retirement Home. Actual fees depend on the room, the level of care and how it is funded.
Contact Whitegates Retirement Home
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
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