Westwood
- Unclaimed Profile
- Older Person Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Younger Adults
- Respite Care
- CQC: Requires Improvement
- Care Home
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About Us
Westwood is a residential care home in Hastings, East Sussex. The people living here include older people and younger adults, people with a learning disability or autism, people with a physical disability and people managing mental health conditions. Respite stays are available.
Because the people living here need quite different things from us, support is planned with each person rather than run to one pattern. People have their own rooms, their own belongings and their own routines, and they have a real say in how their days go. We are careful about the difference between helping somebody and doing things for them, because independence is easily worn away by help that arrives in too much of a hurry, and we take the time needed to understand how each person communicates.
We should be straightforward with you about where we stand. Our most recent overall judgement from the Care Quality Commission was that we require improvement. We accepted the findings rather than arguing with them, we have a plan of work in place and we are progressing it alongside colleagues in health and the local authority. Families deserve to hear that from us directly rather than discovering it later.
If you are considering Westwood for yourself or someone in your family, please come and visit, speak to our staff and the people living here, and ask us exactly what the concerns were and what we have changed. We will answer plainly.
Common questions about Westwood
Where is Westwood located?
Westwood is a residential care home in Hastings, East Sussex, TN34 2JJ. You can view its exact location and get directions from the map on this page.
What type of care does Westwood provide?
Westwood is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Westwood's CQC rating?
Westwood is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 31 December 2022. You can read the full CQC report from the link on this page.
Does Westwood offer respite or short-term care?
Yes. Westwood offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Westwood
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Residential Care: Help with everyday living, meals and personal care in a supportive home setting.
Questions families ask about Westwood
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
No. Westwood is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register
Is there a nurse on site if health needs change?
No. Westwood is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register
Can they try a short stay before deciding?
Yes. Westwood offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
Yes. Westwood supports younger adults as well as older people. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 31 December 2022
- Report published: 31 December 2022
Overall: Requires Improvement
- Safe: Requires Improvement
- Effective: Good
- Caring: Good
- Responsive: Requires Improvement
- Well-led: Requires Improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Westwood compares in Hastings
Measured against the 44 care homes for older people registered in Hastings. The dark dot is this home.
- Size
- 9 places. Smaller than 29 of the 44 homes. The local average is 29 places.
- CQC rating
- Requires improvement. 35 of the 44 homes (80%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 31 December 2022. 27 of the 44 homes have published a newer inspection report since.
- Registered
- December 2010. One of the longer established homes. 35 of the 44 registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 29 of the 30 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Hastings.
The local picture: Hastings
What the numbers say about care for older people in Hastings, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
- People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 133. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Westwood
Facts from public registers, and what is close by.
- Registered with CQC
- 9 December 2010, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 13 February 2026.
- Run by
- Hastings and Bexhill Mencap Society, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Westwood
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Conquest Hospital, Hastings, 1.1 miles away
It is about 1.1 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Priory Road Surgery, 0.8 miles away
- The Station Practice, 0.9 miles away
- Sedlescombe House, 1 mile away
Nearest dentists
- Lyndhurst Dental Practice, 0.5 miles away (NHS.uk details)
- Plaza Health Cenre, 0.9 miles away (NHS.uk details)
- Flint House Dental Practice, 0.9 miles away (NHS.uk details)
Nearest pharmacies
- Day Lewis Pharmacy, 0.4 miles away
- Day Lewis Pharmacy, 0.7 miles away
- Morrisons Pharmacy, 0.7 miles away
Nearest railway stations
- Ore Station, 0.6 miles away
- Hastings Station, 0.9 miles away
- St Leonards Warrior Square Station, 1.3 miles away
Around Westwood
- H: Westwood
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Typical weekly fees in the South East
Westwood has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Westwood. Actual fees depend on the room, the level of care and how it is funded.
Contact Westwood
Phone the home directly, or send an enquiry and we will pass it on.
Is this your care home?
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More care homes in Hastings
Other care homes nearby, highest CQC-rated first.
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- 63 Collier Road Hastings CQC: Good
- 76 Canute Road Hastings CQC: Good
- Barrington House Hastings CQC: Good
- Cumberland House Hastings CQC: Good
- Derwent Residential Care Home Hastings CQC: Good