St Helens Down

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About Us

We are a residential home in Hastings supporting adults with a range of needs. The people who live here include younger adults, adults with learning disabilities, autistic people, people living with mental health conditions, people with physical disabilities and people with loss of sight or hearing.

The house is run as a household rather than a service. Everyone has their own room and their own belongings, and the week is worked out between the people who live here and the staff supporting them. For adults who have often had decisions taken on their behalf, that ordinary degree of control is central to what we are trying to do.

Support is arranged around the individual rather than around a category. For some the priority is staying well and having staff nearby who know them well enough to notice when things are becoming difficult. For others it is about doing more: work, college, volunteering, managing money with a hand from us, or getting out regularly and keeping up with family. Where consistency matters, as it often does for autistic people, we keep staffing as settled as we can and explain changes before they happen.

Respite stays are available alongside longer places.

Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a place, please come and visit and meet the people who live here.

Common questions about St Helens Down

Where is St Helens Down located?

St Helens Down is a residential care home in Hastings, East Sussex, TN34 2BQ. You can view its exact location and get directions from the map on this page.

What type of care does St Helens Down provide?

St Helens Down is registered to provide residential personal care, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is St Helens Down's CQC rating?

St Helens Down is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 March 2023. You can read the full CQC report from the link on this page.

Does St Helens Down offer respite or short-term care?

Yes. St Helens Down offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact St Helens Down

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about St Helens Down

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. St Helens Down is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. St Helens Down is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. St Helens Down offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. St Helens Down supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 8 March 2023
  • Report published: 8 March 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South East

St Helens Down has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from St Helens Down. Actual fees depend on the room, the level of care and how it is funded.

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