Mountside Care Home

Logo of Mountside Care Home, a care home in Hastings, East Sussex, offering older person care, dementia care, physical disability support and sensory impairment support.

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About Us

Mountside Care Home is a residential care home in Hastings providing a home for older people and for younger adults who need help with everyday life. We support people living with dementia, people with physical disabilities, and people with loss of sight or hearing.

The place runs at the pace of the people living in it. Breakfast happens when somebody wakes rather than when a trolley arrives, and the day takes the shape a person wants. The care covers washing and dressing, medication, meals cooked here, mobility and the many small practical things that become difficult alone, given in a way that leaves somebody their privacy.

For those living with dementia we keep the routine steady and the faces familiar. For people with loss of sight or hearing we adapt how we communicate, how rooms are lit and how we approach and announce ourselves, because those small changes decide whether a person is included or left on the edge of things.

Families are welcome whenever they want to come.

Respite stays are available. Our most recent rating from the Care Quality Commission is good.

Common questions about Mountside Care Home

Where is Mountside Care Home located?

Mountside Care Home is a residential care home in Hastings, East Sussex, TN34 2ET. You can view its exact location and get directions from the map on this page.

What type of care does Mountside Care Home provide?

Mountside Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Mountside Care Home's CQC rating?

Mountside Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 November 2022. You can read the full CQC report from the link on this page.

Does Mountside Care Home provide dementia care?

Yes. Mountside Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Mountside Care Home offer respite or short-term care?

Yes. Mountside Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Mountside Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Mountside Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Mountside Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Mountside Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Mountside Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Mountside Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 30 November 2022
  • Report published: 30 November 2022

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How Mountside Care Home compares in Hastings

Measured against the 44 care homes for older people registered in Hastings. The dark dot is this home.

Size
52 places. Larger than 34 of the 44 homes. The local average is 29 places.
CQC rating
Good. 35 of the 44 homes (80%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
Latest report
30 November 2022. 28 of the 44 homes have published a newer inspection report since.
Registered
December 2010. One of the longer established homes. 37 of the 44 registered more recently.
Care offered
Dementia care. Of the 44 homes, 22 offer dementia care.
Food hygiene
5 out of 5. The top rating, shared by 29 of the 30 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Hastings.

The local picture: Hastings

What the numbers say about care for older people in Hastings, in East Sussex.

What care costs in East Sussex, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£929£1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.)
Nursing care£994£1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.)
Residential dementia careNot published separately£1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
  • People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
  • Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
  • Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
  • Care home beds per 1,000 people aged 75+: 133. East Sussex average is 88.
  • Care homes, last 12 months: 0 opened, 0 closed
  • Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
  • Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Mountside Care Home

Facts from public registers, and what is close by.

Registered with CQC
7 December 2010, so 15 years.
Food hygiene rating
5 out of 5. Very good. Last inspected by the local council on 3 October 2025.
Run by
Downlands Care Limited, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Mountside Care Home

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Conquest Hospital, Hastings, 1.4 miles away

It is about 1.4 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Ore Station, 0.5 miles away
  • Hastings Station, 0.6 miles away
  • St Leonards Warrior Square Station, 1.2 miles away

Around Mountside Care Home

1 mile2 milesH24 hour A&E: Conquest Hospital, Hastings, 1.4 miles awayAGP practice: Priory Road Surgery, 0.5 miles awayGGP practice: The Station Practice, 0.6 miles awayGGP practice: Hastings Old Town Surgery, 0.9 miles awayGDentist: Lyndhurst Dental Practice, 0.2 miles awayDDentist: Plaza Health Cenre, 0.6 miles awayDDentist: David Neal Dedicated Dental Care, 0.7 miles awayDPharmacy: Day Lewis Pharmacy, 0.1 miles awayPPharmacy: Morrisons Pharmacy, 0.5 miles awayPPharmacy: Boots, 0.6 miles awayPRailway station: Ore Station, 0.5 miles awaySRailway station: Hastings Station, 0.6 miles awaySRailway station: St Leonards Warrior Square Station, 1.2 miles awayS
  • H: Mountside Care Home
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Typical weekly fees in the South East

Mountside Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Mountside Care Home. Actual fees depend on the room, the level of care and how it is funded.

Contact Mountside Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Is this your care home?

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