The White House Care Home

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About Us

The White House is a residential care home in Coulsdon. We support older people who need help with daily living, including people living with dementia, people living with a mental health condition and people with a learning disability or autism. We also take respite bookings.

Because people come to us by very different routes, we do not run the home to a single pattern. Some residents need a good deal of hands on support through the day. Others mainly want a settled base, a bit of structure and somebody reliable to check in with. We work out which is which by asking, and we keep asking, because what somebody needs on arrival is rarely what they need a year later.

People keep their own belongings around them, choose how the day goes and are not hurried through the parts that take longer than they once did. Families are welcome throughout the day and we would rather they came often and informally than waited for an invitation.

Supporting somebody living with dementia takes patience and attention to detail, so our staff learn the particulars that help each person feel secure.

Our most recent inspection by the Care Quality Commission rated us good overall.

If you are considering residential or respite care in this part of Surrey or south London, please arrange to come and see us.

Common questions about The White House Care Home

Where is The White House Care Home located?

The White House Care Home is a residential care home in Coulsdon, Croydon, CR5 1AL. You can view its exact location and get directions from the map on this page.

What type of care does The White House Care Home provide?

The White House Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Respite care. The full list of services is shown on this page.

What is The White House Care Home's CQC rating?

The White House Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 March 2020. You can read the full CQC report from the link on this page.

Does The White House Care Home provide dementia care?

Yes. The White House Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The White House Care Home offer respite or short-term care?

Yes. The White House Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact The White House Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about The White House Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. The White House Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. The White House Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. The White House Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. The White House Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 21 March 2020
  • Report published: 21 March 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

The White House Care Home has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from The White House Care Home. Actual fees depend on the room, the level of care and how it is funded.

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